Sr. Employee Communications Manager, Global Customer Operations jobs in United States
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Workday · 4 days ago

Sr. Employee Communications Manager, Global Customer Operations

Workday is a Fortune 500 company and a leading AI platform for managing people, money, and agents. They are seeking a highly strategic and experienced Sr. Employee Communications Manager to support their Executive Revenue Leaders by shaping the internal narrative for the Global Customer Operations organization and ensuring alignment with Workday's vision and strategic priorities.

Artificial Intelligence (AI)Cloud ComputingEnterprise SoftwareHuman ResourcesSaaSSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Serve as a trusted communications consultant to Executive Revenue Leaders, understanding their priorities, anticipating communication needs, and proactively developing strategies to articulate their vision and goals
Ghostwrite compelling internal communications, including speaking remarks, internal organization-wide emails, presentations, and thought leadership pieces that resonate with diverse Revenue audiences
Develop and drive the overarching internal communications strategy for major initiatives, organizational changes, and performance updates, ensuring alignment with Workday's broader corporate narrative
Craft communications that foster a strong sense of community, celebrate achievements, reinforce Workday's values, and drive employee engagement within the GCO organization
Collaborate closely with Enablement teams to ensure seamless integration of strategic messages with tactical enablement content. Partner with Operations to translate complex data and operational changes into clear, digestible communications
Advise on and utilize various internal communication channels (e.g., all-teams, internal email, intranet, Slack, video) to deliver messages effectively and measure their impact
Lead change management communication efforts for significant transformations impacting the Global Revenue organization

Qualification

Employee communicationsExecutive communicationsInternal communications strategyChange managementAI content developmentSaaS sales understandingVisual designStakeholder influenceWritten communicationVerbal communicationCross-functional collaboration

Required

Bachelor's degree in Communications, Marketing, Journalism, or a related field
8+ years of experience in GCO employee communications, executive communications, or internal corporate communications, preferably within a global, enterprise SaaS company
Proven track record of directly supporting and advising senior executives on their internal communication strategies
Exceptional written and verbal communication skills, with a keen ability to translate complex concepts into clear, concise, and engaging messages for diverse audiences
Strong proficiency in using AI to develop written content and design compelling presentations
Demonstrated ability to build consensus, influence stakeholders at all levels, and champion cross-functional collaboration
High emotional intelligence and ability to bring a point of view forward in a nuanced way to influence and guide
Experience with change management principles and communicating key initiatives across multiple internal target audiences
Ability to work independently, manage multiple priorities simultaneously in a fast-paced environment, and adapt to evolving business needs
A strategic thinker with a practical, hands-on approach and a 'make it happen' demeanor

Preferred

Strong understanding of how SaaS sales functions operate is highly preferred
Experience with internal comms platforms (e.g., LumApps, Staffbase) and video editing tools are a plus
A strong understanding of the technology industry and Workday's products and services is preferred
Innovative attitude – always looking for ways to improve how Workday communicates with and engages employees

Benefits

Workday Bonus Plan
Annual refresh stock grants

Company

Workday provides SaaS-based enterprise solutions for a company's human resources and financial management activities.

H1B Sponsorship

Workday has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (331)
2024 (388)
2023 (262)
2022 (503)
2021 (290)
2020 (229)

Funding

Current Stage
Public Company
Total Funding
$2.23B
Key Investors
Elliott Management Corp.New Enterprise AssociatesGreylock
2025-09-16Post Ipo Equity· $2B
2012-10-12IPO
2011-10-24Series F· $85M

Leadership Team

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Aneel Bhusri
CEO and Co-Founder
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Peter Bailis
Chief Technology Officer
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Company data provided by crunchbase