Getman Corporation · 2 hours ago
IT Support Specialist
Bangor, MI
Full-time
Onsite
New Grad, Entry Level
$25/hr - $30/hrGetman Corporation is seeking an IT Support Specialist to diagnose and troubleshoot software, hardware, communication, and network issues. The role involves assisting customers with their computer problems, managing user resources, and supporting IT security initiatives.
ManufacturingMining
Responsibilities
Image new computers for deployment and evaluate old computers for repurposing or recycling
Set up, configure, and maintain desktops, laptops, printers, phones, and peripherals
Identify and resolve network/VOIP issues
Configure and install application software and operating systems
Manage users and resources using Microsoft ®Windows Active Directory, Microsoft ® Office 365 and other platforms
Assist with IT security by enforcing policies, managing antivirus software, and supporting phishing awareness through simulated phishing tests and training
Provide technical guidance to employees and create user-friendly documentation
Communicate with users to help identify computer system issues, analyzing the ticketing system and reporting on trends
Support company phone systems and assist with mobile device management
Collaborate with other Information Technology staff on various projects
Perform all other duties as assigned
Qualification
Required
Associate degree or equivalent in Computer Science, Information Technology, Information systems or other relevant computer related education
Proven work experience as a Systems Support, Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or similar role
Hands-on experience with Windows/Linux OS environments
Good understanding of computer systems, mobile devices and other tech products
Ability to diagnose and troubleshoot basic technical issues
Familiarity with remote desktop applications and help desk software
Excellent problem-solving and communication skills
Ability to provide step-by-step technical help, both written and verbal
Preferred
Microsoft, Cisco, Linux, or similar certification is a plus
Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus
Company
Getman Corporation
Getman Corporation is a mining & metals company offering underground mining and diesel equipment.
Founded in 1954
51-200 employees
H1B Sponsorship
Getman Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
E
Erik VanAllen
President and CEO
Company data provided by crunchbase