Solutions Engineer, Enterprise jobs in United States
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ServiceTitan · 1 day ago

Solutions Engineer, Enterprise

ServiceTitan is a leading software provider focused on empowering businesses through technology. They are seeking a Solutions Engineer to support the Sales team by delivering tailored product demonstrations and collaborating with various stakeholders to enhance customer acquisition and operational efficiency.

CRMInformation TechnologyOperating SystemsSaaSSoftware
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H1B Sponsor Likelynote

Responsibilities

Partner with the Sales team to lead custom product demonstrations based upon business process and workflow of existing customers
Support Special Projects for the Enterprise Sales Team, as the lead technical sales representative
Collaborate with stakeholders in R&D, Sales, and Onboarding on product roadmap strategy to scale customer acquisition and revenue activation for industries tied to sales projects
Enable new hires and internal teammates on the most up-to-date product functionality, industry insights, and talk track best practices
Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features
Reposition customer objections by providing creative workflow solutions based upon deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition
Create clear documentation and approach for delivery to the implementation team
Maintain and update industry-specific scripts for the internal team to use during demo’s
Respond to functional and technical elements of RFIs/RFPs
Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners

Qualification

Sales engineering experienceTechnical software expertiseCross-functional collaborationCommunication skillsProblem-solving skillsCustomer relationship managementDocumentation skills

Required

4 years of experience in sales engineering and/or relevant experience in Sales, Product, or Engineering
Associate degree required
Proven track record of success within or assisting the Sales organization at previous company
Natural ability to think and act proactively to address roadblocks and issues
Excellent written and verbal communication skills. Including presentations
Able to navigate complex problems and provide detailed solutions to customers and internal stakeholders
Able to work cross-functionally and manage key partnerships across the business
Ability to travel frequently and with short notice. More than 25% of the time

Benefits

Flextime, recognition, and support for autonomous work
Holistic health and wellness benefits
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Support for Titans at all stages of life
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF)
Surrogacy and adoption reimbursement
On demand maternity support through Maven Maternity
Free breast milk shipping through Maven Milk
Pet insurance
Legal advisory services
Financial planning tools

Company

ServiceTitan

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ServiceTitan is a software solution that manages operations for businesses in the home service industry, including scheduling and invoicing.

H1B Sponsorship

ServiceTitan has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (54)
2024 (49)
2023 (45)
2022 (73)
2021 (64)
2020 (29)

Funding

Current Stage
Public Company
Total Funding
$1.46B
Key Investors
Thoma BravoIndex VenturesBattery Ventures
2024-12-12IPO
2022-11-10Series H· $365M
2021-06-30Series G· $200M

Leadership Team

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Ara Mahdessian
Co-Founder and CEO
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Vahe Kuzoyan
President & Co-Founder
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Company data provided by crunchbase