The Wood Veneer Hub · 2 weeks ago
Residential Sales Specialist
Tolleson, AZ
Full-time
Hybrid
New Grad, Entry LevelThe Wood Veneer Hub (WVH) is a fast-growing organization that designs and supplies decorative wood veneer and plywood products. They are seeking a Residential Sales Specialist to manage customer accounts and support trade sales initiatives, focusing on customer relationship management and driving revenue growth.
Building MaterialConstructionManufacturingRetailWood Processing
Responsibilities
Set up and manage new residential customer accounts accurately and efficiently
Serve as the primary point of contact for residential customers, providing timely and professional communication
Conduct showroom visits, present products, and guide customers through selections
Monitor e-commerce activity, live chat inquiries, and email communications to drive sales and upsell opportunities
Identify opportunities to convert residential customers into trade accounts
Support trade sales outreach campaigns and key account initiatives
Assist with lead qualification, follow-ups, and CRM updates
Prepare accurate quotes, draft orders, and order confirmations
Apply strategic discounts to support deal closure and revenue growth
Coordinate with internal teams to ensure accurate order processing and timely fulfillment
Maintain accurate and up-to-date CRM records, including customer interactions, inquiries, and order status
Track sample requests, orders, and follow-ups to ensure timely completion
Prepare reports on residential sales activity, account progression, and trade conversion opportunities
Document customer insights, feedback, and market trends to support sales strategy
Assist with special ad hoc projects as needed
Qualification
Required
Experience in residential sales, sales support, or customer account management
Strong interpersonal and communication skills
Highly organized with strong attention to detail
Proficiency in CRM systems and Microsoft Office or Google Workspace
Ability to present products and support negotiations confidently
Ability to manage multiple priorities and meet deadlines
Full driving licence and willingness to travel as required
Flexibility to adjust working hours or work remotely as needed
Benefits
Health, dental, and vision insurance
Paid time off
Flexible schedule
Career growth opportunities
Company
The Wood Veneer Hub
The Wood Veneer Hub is a wood supply company that specializes in distributing luxury wood paneling and wood products.
Founded in 2011
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Cameron Lewis, CPA
Chief Financial Officer
Company data provided by crunchbase