Amynta Group ยท 3 weeks ago
Senior Manager, Operations
Baltimore
Full-time
Onsite
Mid, Senior Level
$65K/yr - $95K/yr
5+ years expAmynta Group is a company that specializes in automotive title services, and they are seeking a highly organized and results-driven Senior Manager, Operations. This role involves overseeing daily operations within the automotive title department, leading a team, ensuring compliance, and optimizing processes for efficiency.
Insurance
Responsibilities
Manage day-to-day operations of the automotive title department, including processing, verifying, and filing of titles and related documents
Develop and implement efficient workflows to ensure timely and accurate title processing and compliance with state and federal regulations
Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement corrective actions as needed
Lead, mentor, and develop a team of title processors, ensuring they are well-trained, motivated, and equipped to meet departmental goals
Conduct regular performance evaluations and provide feedback and coaching to enhance individual and team performance
Foster a collaborative and positive work environment that encourages innovation and continuous improvement
Identify opportunities to streamline operations, reduce costs, and improve service delivery
Implement best practices and leverage technology to enhance operational efficiency and accuracy
Work closely with IT and other departments to automate processes and integrate new systems as needed
Working with the Compliance Officer, ensure all operations comply with state and federal regulations, industry standards, and company policies
Oversee quality control measures to ensure the accuracy and completeness of title documents
Stay current with changes in laws and regulations affecting the automotive title industry and adjust operations accordingly
Working with the Account Manager, address any concerns or issues related to title processing operations
Maintain strong relationships with vendors, including DMV offices, couriers, and other third-party service providers
Negotiate contracts and service agreements with vendors to ensure the best possible terms
Develop and manage the departmental budget, ensuring efficient use of resources and adherence to financial goals
Forecast staffing needs and coordinate with HR to recruit and onboard new team members as necessary
Monitor and control departmental expenditures to stay within budget
Prepare and present regular reports on operational performance, including productivity, turnaround times, and compliance
Communicate operational updates and strategic initiatives to senior management and other stakeholders
Ensure clear and effective communication within the department and across other teams
Qualification
Required
Bachelor's degree in business administration, Operations Management, or a related field, or equivalent experience
5+ years of experience in operations management
Strong knowledge of state and federal regulations related to automotive titles
Proven leadership skills with experience managing a large hourly workforce and developing strong, high-performing teams
Excellent problem-solving abilities and a track record of process improvement
Proficiency in using operations management software and tools
Exceptional communication, negotiation, and interpersonal skills
Ability to work in a fast-paced environment and manage multiple priorities simultaneously
Preferred
Experience in the automotive title industry is a plus
Experience with title management systems is a plus
Benefits
Medical, dental, and vision insurance
401(k) participation
Paid time off
Holiday pay
Company
Amynta Group
The Amynta Group is an industry leading team of warranty and specialty risk companies as well as managing general agents.
1001-5000 employees
H1B Sponsorship
Amynta Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (9)
2022 (1)
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Robert Giammarco
Chairman & CEO
Erin Mulloy
EVP and CFO
Recent News
Company data provided by crunchbase