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Hopeworks · 1 week ago

Workforce Development Manager

Camden, NJ

Full-time

Onsite

Mid Level

Hopeworks is focused on skill development and providing young adults with opportunities for long-term careers. The Workforce Development Manager will cultivate relationships with employers to create job opportunities for young adults and ensure they are placed in supportive environments that foster their growth.

Non ProfitTrainingWeb Development

Growth Opportunities

Hiring Manager

Daphne Smith

Responsibilities

Contact and build relationships with partner employers who have positions that would be a good fit for our young people

Build long-term trusting relationships with employers, managing the relationships to make sure employers are delighted by their hires from Hopeworks and always ready to offer more opportunities to Hopeworks young people year after year, including regularly scheduled visits to employment sites

Where appropriate, build and manage high-performing customized training pathways with partner employers

Proactively seek new employment opportunities and partnerships with our current partners

Proactively seek new employment opportunities in the market

Assist in developing and maintaining a calendar of activities to highlight the work and abilities of Hopeworks young people

Work collaboratively with the Site Directors and the Career Programming team to identify, prepare, and place Hopeworks young adults in positions in industry

Assist with alumni support and job placement

Manage recruitment and talent acquisition activities, with a focus on early-career talent and workforce development programs, ensuring effective candidate placement and pipeline development

Build, maintain, and grow employer and client relationships, supporting high-volume hiring needs and sustaining long-term, partnership-driven collaborations

Source, screen, and assess candidates to ensure strong alignment between candidate skills and the employer

Maintain accurate and up-to-date employer and candidate records using CRM platforms (e.g., Salesforce), tracking outreach, engagement, and placement progress

Lead the creation of large-scale, multi-year partnerships with employers, industry associations, and workforce boards to expand pathways for Hopeworks young adults into living-wage careers

Partner with employers to increase awareness and adoption of trauma-informed practices in the workplace, ensuring environments are inclusive and supportive of Hopeworks young adults

Continuously monitor regional and national labor market trends to identify new and emerging career pathways, aligning Hopeworks training and programming with high-demand industries

Collaborate with educational institutions, government agencies, and workforce coalitions to build ecosystem-level solutions for equitable career access

Network to secure opportunities tied to workforce initiatives and employer partnerships

Regularly report on outcomes (placements, wages, retention, advancement) and create compelling narratives that showcase employer and participant success stories to stakeholders, funders, and the community

Ensure employer partners demonstrate measurable commitments to diversity, equity, and inclusion, advocating for systemic change in hiring and retention practices

Qualification

Workforce developmentRelationship managementTalent acquisitionCRM platformsCommunication skillsCoachingCustomer serviceMentoringDetail-orientedOrganizational skills

Required

Strong experience in workforce development and understands how to translate workforce training practice into effective employees

Strong writing and editing skills

Detail-oriented, organized, and able to set priorities and work independently

Goal-oriented and tracks and measures progress

Strong customer service skills, working to ensure that employment partners are delighted with the quality of their new employees

Natural coach and mentor, with exceptional skills in building, developing, and maintaining relationships in the corporate and for-profit world

Action-oriented and not satisfied until they have exceeded the goal

Preferred

Open to training in a trauma-informed care approach, which may require shifting previous workforce patterns and perspectives to adapt to a trauma-informed methodology

A natural supporter – eager to jump in and help out wherever it's needed