Nationwide Children's Hospital · 6 days ago
Bilingual Patient Access Financial Counselor
Columbus, OH
Full-time
Onsite
Entry Level
2+ years expNationwide Children's Hospital is dedicated to providing healthcare services, and they are seeking a Bilingual Patient Access Financial Counselor. This role involves counseling patients and families regarding financial responsibilities, assisting with insurance coverage eligibility, and ensuring proper financial assistance processes are followed.
ChildrenHealth CareMedical
Responsibilities
Interviews patients and/or family members to secure information concerning insurance coverage, eligibility, and qualification for various financial assistance programs
Meets with patients/families on the unit to obtain information that was not collected during the admission process and completes registration items, (i.e. insurance cards, prescription cards, correct demographic information etc.)
Assesses the patient’s need for financial assistance during the admission process or at a time prior to the patients discharge
Determines patient eligibility for charity care for inpatient/outpatient level of care. Completes the charity application in accordance with NCH charity care policies. Forwards applications to Patient Accounts for final review and approval
Completes notes in the EPIC system on all discussions, events and outcomes
Responds to all inquiries regarding patient accounts and financial assistance policies
Maintains effective communication and cooperative working relationships with other departments, staff, patients and visitors
Qualification
Required
High school graduate, required
Excellent customer service and communication skills
Ability to work and problem solve with minimal supervision
Analytical and decision-making skills with a strong attention to detail required
Ability to understand and retain complex and quickly changing information
Knowledge of the impact of managed care trends on hospital operations
Familiar with medical terminology
Able to function as a team member responsible for staffing operational hours
Ability to adapt to change positively in workflow and process
Keyboarding/typing/data entry skills
Preferred
Associates degree preferred
Two years' experience in registration, collections, customer service, billing or related medical field, preferred
Familiarity with government, commercial and third-party billing, preferred
Company
Nationwide Children's Hospital
Nationwide Children’s, we are creating the future of pediatric health care. We consider every detail. Every decision. Every aspect
10001+ employees
H1B Sponsorship
Nationwide Children's Hospital has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (38)
2024 (24)
2023 (22)
2022 (16)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$4.1MKey Investors
National Institute of Neurological Disorders and StrokeNational Heart, Lung and Blood Institute
2024-03-04Grant· $4.1M
2023-09-19Grant
Leadership Team
Chet Kaczor
Senior Vice President Operations
Recent News
2026-01-03
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