CarShield ยท 1 day ago
Pre-Sales Screener Manager
Greater St. Louis
Full-time
Onsite
Mid, Senior Level
$60K/yr - $70K/yr
3+ years expCarShield is seeking an experienced leader to join its growing Pre-Sales team. This role is responsible for leading a team that qualifies leads and sets up customers with the Sales department. The successful candidate will oversee team management, coaching, and workflow to ensure proper service based on call volume.
AutomotiveLogisticsTransportation
Responsibilities
Overseeing a team of Pre-Sales Screener Representatives
Managing workflow to ensure proper service based on call volume
Coaching and training team to promote continuous improvement
Managing employee time cards, ensuring attendance and punctuality standards are being maintained
Conducting quality control checks and providing feedback to employees
Managing discipline in line with company policies
Performing regular call reviews and feedback sessions with employees
Other tasks as assigned
Qualification
Required
3+ years' experience in a leadership role (in a call center a plus)
Proven sound decision-making and judgement
Experience as a leader in a metric-driven environment
Strong attention to detail and analytical skills
Strong communication skills
Ability to effectively multi-task
Willingness to work 1-2 Saturday(s) per month
Strong computer skills and experience with creating and analyzing reports
Flexible schedule. Normal hours of operation are 7am-9pm during the week
Benefits
Group Insurance (Medical, Dental, Vision, Life, etc.)
401k with Employer Match
Discounted CarShield policies
Discounted Tuition at Lindenwood University
Professional Development Opportunities
Basketball, and other recreation available on-site
Gym facilities, with the option to take classes led by on-staff personal trainer (at St. Peters headquarters)
And more!
Company
CarShield
CarShield is a company that offers several car service plans to suit your needs.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
R
Ron Kanterman
Chief Financial Officer
Mark Travis
Chief Strategy Officer (CSO)
Recent News
Small Business Trends
2025-10-05
2025-09-23
Seattle TechFlash
2025-09-17
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