Houston Methodist · 11 hours ago
Manager of Quality
Baytown, TX
Full-time
Onsite
Mid, Senior Level
3+ years expHouston Methodist is a leading healthcare provider, and they are seeking a Manager of Quality to oversee quality initiatives and performance improvement efforts. This role involves direct supervision of staff, collaboration with medical and hospital staff, and ensuring compliance with safety and operational standards.
Health CareMedical
Responsibilities
Providing direct supervision of performance improvement staff and oversight of quality initiatives in collaboration with medical staff, hospital staff, and leadership
Serving as mentor, coach, or direct management of interdisciplinary processes to facilitate improvement efforts relevant to clinical care
Facilitating and directing implementation of evidence-based practice using data and performance improvement methodologies
Overseeing the review, analysis, and integration of data in workflow design to support organizational mission and goals
Facilitating data analysis and reporting to improve clinical outcomes
Managing the daily work activities of the work unit/department staff, ensuring quality, productivity, functional excellence and efficiency while assisting management in accomplishing strategic and operational objectives
Providing guidance to staff and is responsible for staffing, budget compliance, contributing to staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and assisting in the development and implementation of policies and procedures to ensure a safe and effective work environment
Implementing training, monitoring and operations initiatives that assure compliance with ethical and legal business practices and accreditation/regulatory/ government regulations
Performing management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees in the Quality department
Providing leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes
Facilitating the promotion of teamwork within and between departments; participating and/or leading and facilitating department process improvements as needed
Planning and organizing day-to-day Quality department operations, schedule and activities
Driving department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability
Developing high quality presentation materials that clearly outline performance improvement initiatives and lay out a logical and compelling storyline that drives toward a recommendation or set of strategic consideration
Ensuring a safe and effective working environment; monitoring and/or revising the Quality department safety plan and/or any specific accreditation/regulatory required safety guidelines
Using and optimizing information systems to enhance operations; supporting entity-specific performance improvement and data management/analysis functions
Employing a proactive approach in the optimization of safe outcomes by monitoring and improving the department workflow, using peer-to-peer accountability, and identifying solutions via collaboration
Identifying quality improvement opportunities through analysis of facility and external benchmark data
Assisting in the development of department budget and ensuring that the department operates in a cost effective manner
Identifying strategies and opportunities for financial efficiency and improvement of operations
Identifying and implementing innovative solutions for practice or workflow changes to improve department operations or other department-specific measures by leading unit projects and/or other department/system directed activities
Qualification
Required
Master's degree in allied health, healthcare administration, business administration or a clinical discipline
Three years of progressively responsible staff experience within hospital quality/ performance improvement/project management
CPHQ - Certified Professional in Healthcare Quality (NAHQ) or
PMP - Certified Project Management Professional (PMI) or
Lean Six Sigma Certification-IASSC or
Specialty certification in clinical discipline
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message
Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
Ability to work effectively in a fast paced environment
Demonstrates flexibility and adaptability in the workplace
Demonstrates experience in understanding and executing performance improvement concepts and activities
Ability to manage and manipulate large scale longitudinal data sets covering multiple populations
Advanced skill in use of spreadsheet and relational database software
Strong presentation skills and ability to facilitate work teams
Skill in use of clinical and operational outcomes and comparative performance benchmark databases
Preferred
Two years of management experience preferred
Two years of experience with decision support, clinical database development or research preferred
Company
Houston Methodist
Houston Methodist is one of the nation’s leading health systems and academic medical centers.
10001+ employees
H1B Sponsorship
Houston Methodist has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (11)
2023 (14)
2022 (12)
2021 (10)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Brooke Graham
CEO Project Director
David P. Bernard
Chief Executive Officer & Senior Vice President
Recent News
2025-12-07
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