HCA Healthcare · 10 hours ago
Operations Specialist
Sunrise, FL
Full-time
Onsite
Mid Level
3+ years expHCA Healthcare is the nation's leading provider of healthcare services, and they are seeking an Operations Specialist to oversee non-staffing and recruiting functions within the Travel Department. This role involves implementing process improvements, ensuring compliance with policies and regulations, and supporting logistical needs for travel clinicians.
BiotechnologyHealth CareHospitalMedicalPrimary and Urgent Care
Responsibilities
Ensure all Statements of Work and Hospital Confirmations are sent to travelers and Program Office timely
Monitor expiring credentials and ensure every working traveler has updated credentials
Monitor exceptions and hard stop reports
Clear off items from the exceptions and hard stop reports timely
Respond to daily credentialing, travel, and payroll related questions and concerns
Identify and track employees with payroll concerns, troubleshoot and provide guidance where appropriate
In conjunction with Operations Specialists Team, create and implement standardized processes and procedures
Cross train and be backup support to housing and logistics for travelers
Ensure communication and implementation of new or updated HR policies, procedures and corporate directives
Provide coverage for other Operation Specialists as needed
Ensure company systems are utilized appropriately
Participate in vendor and HR audits as required
Qualification
Required
High School Diploma or GED Equivalent Required
3-5 Years In Customer Service, Administrative Roles Required
Excellent communication skills both verbal and written
Ability to manage stress appropriately and make decisions under pressure
Ability to handle multiple priorities and work independently
Proficiency with Microsoft Office Suite products
Ability to learn new software programs
Preferred
Bachelor's degree in healthcare related field preferred
Related healthcare experience preferred
Staffing healthcare experience preferred
Benefits
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company
HCA Healthcare
HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$8.51B2025-10-31Post Ipo Debt· $3.25B
2025-02-24Post Ipo Debt· $5.25B
2014-06-25Post Ipo Debt· $3.2M
Leadership Team
Nicholas Manning
Chief Executive Officer
Nick Lane
Regional Vice President Human Resources
Recent News
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