Nomad Global Communication Solutions · 3 weeks ago
Human Factor Engineer II - Columbia Falls
Columbia Falls, Montana, United States
Full-time
Onsite
Mid Level
$70K/yr - $85K/yr
3+ years expNomad Global Communications Solutions is a leading provider of communication and response products serving a wide variety of customers. The Level II Human Factor Engineer is responsible for delivering high-quality human factor engineering solutions aligned with defined scope, schedule, and technical requirements, applying established principles to support the design, development, and validation of products and systems.
Health CareInformation TechnologyProcurementSatellite Communication
No H1B
U.S. Citizen Only
Responsibilities
Deliver high-quality Human Factor solutions aligned with project scope, schedule, and customer expectations while proposing and implementing new HF concepts, processes, and tools across products and programs
Serve as the technical authority for Human Factor engineering and own HF standards and methods for ergonomics, workflows, safety logic, interlocks, alarms, interfaces, and serviceability
Own the Human Factor aspects of system design for the connected mobile operation center, ensuring solutions are safe, intuitive, ergonomic, durable, and maintainable
Ensure clean human-machine integration with Mechanical, Electrical, IT, and Software Engineering requirements and overall system architecture
Identify usability, ergonomic, and human-system integration risks and require design changes when Human Factor, safety, or workflow standards are not met
Guide Human Factor aspects of user interfaces across tablets, touchscreens, control panels, and dashboards to simplify workflows and reduce error
Incorporate Human Factor into test planning and execution, contributing to reliability, environmental, and system-level testing activities
Partner with Quality, Production, and Field/Service teams to diagnose operator issues, incorporate lessons learned, and drive corrective actions into designs and standards
Apply established Human Factor engineering methods with minimal supervision and continuously improve HF processes, tools, and best practices
Model and reinforce Nomad Core Values through professional behavior, collaboration, and accountability in daily operations
Support Team 1 in developing and maintaining Human Factor standards, modularity rules, templates, libraries, and peer-review checklists
Review and evaluate product proposals from both internal and external customers to determine feasibility, producibility, cost, delivery time, and production time
Discuss proposals with customer representatives, engineers, NTC team members, and other personnel
Formulate straightforward conceptual designs based on proposals to meet customer requirements
Create, prepare, and write systematic documentation needed to support, reproduce, and troubleshoot issues with each respective product
Support Team 2 by ensuring new engineers are trained in Human Factor standards, design methods, and correct application of HF modules
Own the NTC hardware configuration process, including: Embedded software for micro-controlled hardware (Modules) and sensors; Software for Control Systems (Central Node), tablets, and screens; Software and system architecture for Content Delivery and Distribution systems, including but not limited to Encoders and CDNs; Software/communication libraries and protocols for communication between Modules, Central Nodes, Sensors, and third-party control systems
Assemble and modify existing equipment and software to meet special needs
Test configured hardware on NTC test boards and/or environmental testing platforms
Verify software performance against specifications and requirements; analyze and record test data
Attend meetings regarding upcoming builds, take meaningful notes, and actively participate: Proposal Reviews; Sales/Project Management Kickoffs; SPN reviews, Initial Design Reviews (IDR), and Executive Design Reviews (EDR); and Actively participate in Executive Reviews and document any findings
Submit Bills of Materials (BOMs) based on the project requirements in a timely fashion and track status
Support Team 3 by reviewing and contributing to first-of-kind engineering solutions, ensuring safety, usability, and system-level human-machine behavior are sound
Lead research, design, and integration of new and enhanced systems—including automation, sensors, communications, user interfaces, vehicle data, and security—to improve usability, performance, safety, and operational efficiency based on customer and operator needs
Drive system reliability improvements through comprehensive testing and lifecycle validation while evaluating and applying emerging technologies (e.g., robotics, computer vision, machine learning, AR) to support next-generation capabilities and production readiness
Lead Human Factor contributions to innovation and new product development, particularly for Nomad Total Command (NTC)
Translate customer and operator feedback into improved workflows, interfaces, alarm schemes, and standard operating procedures
Own Human Factor requirements for automation, remote control, and programmable system responses, ensuring safety and recoverability
Define Human Factor requirements for advanced sensors and monitoring systems, including intuitive status indications and alerts
Support Team 4 by validating manufacturability and operator/service access, optimizing workflows, and ensuring designs are production-ready
Provide internal training to the Nomad Production team regarding NTC hardware installation and testing
Provide technical troubleshooting support remotely or onsite as needed
Assist with diagnosing field issues, recommending solutions, and ensuring corrective actions are documented and implemented
Review and improve startup/shutdown procedures, checklists, troubleshooting guides, and configuration documentation
Coordinate and/or deliver training on Human Factor standards and tools
Qualification
Required
MS in Engineering and 1+ years' experience in electrical engineering or similar OR
BS in Engineering or related field and 3+ years' experience in electrical engineering or similar OR
High school degree and 7+ years' experience in electrical engineering or similar
Master of Science / Bachelor of Science degree in Human Factor Engineering, Industrial Engineering, or related field. Degree must be ABET accredited
1+ years' experience with microcontrollers and electrical or mechanical engineering
Development of at least one hardware application
Understanding of microcontroller programming
Basic understanding of electrical drafting, technical writing, and technological designs
General understanding of web application function, Linux, and Windows OS
Working knowledge of NodeJS, JavaScript, React, and/or similar programming
Working knowledge of relational database systems and Object Orientated Programming
Strong analytical and problem-solving skills
Clear technical communication, both written and verbal
Customer-focused mindset with attention to quality and detail
Self-motivated with the ability to manage multiple priorities
Willingness to learn and grow within the Human Factor Engineering discipline
This position requires that you must be a US Citizen for consideration and meet all Federal Contractor employee requirements
Benefits
$850 quarterly performance incentive
Company
Nomad Global Communication Solutions
Nomad Global Communication Solutions specializes in interoperable communication solutions, satellite, mobile medical and healthcare.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph Sullivan
Chief Technology Officer
Recent News
Flathead Beacon
2023-12-23
Company data provided by crunchbase