Apoyo Financiero, Inc. · 5 days ago
Customer Service Representative - Bilingual (English/Spanish)
Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan company serving under-banked communities. They are seeking success driven customer service team players with a passion for financial and lending services to provide clients with customized financial solutions and meet company sales goals.
Consumer LendingFinanceFinancial ServicesLending
Responsibilities
Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch
Customize financial solutions that meet clients needs and financial goals
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses
Qualification
Required
Minimum 1 year of customer service experience (Retail, Sales, Financial Services)
Service-oriented and able to resolve customer grievances
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish)
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum)
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business
Preferred
Experience in sales and collections preferred
High School diploma or College preferred
Benefits
Medical benefits.
401(K) Retirement plan.
Generous PTO
Paid holidays
Paid sick days
Paid bereavement days for direct family members
Paid vacation days
$350 Employee Referral Bonus
Company
Apoyo Financiero, Inc.
Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California.
Funding
Current Stage
Growth StageTotal Funding
$2.48MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M
Recent News
LatinFinance
2025-03-12
Company data provided by crunchbase