Customer Service Representative - Bilingual (English/Spanish) jobs in United States
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Apoyo Financiero, Inc. · 5 days ago

Customer Service Representative - Bilingual (English/Spanish)

Apoyo Financiero Inc. is a fast-paced and rapid-growth Loan company serving under-banked communities. They are seeking success driven customer service team players with a passion for financial and lending services to provide clients with customized financial solutions and meet company sales goals.

Consumer LendingFinanceFinancial ServicesLending

Responsibilities

Meet the company sales goals by making our company known, sell our products and get prospects in influence of the Branch
Customize financial solutions that meet clients needs and financial goals
Appropriately apply all available collection procedures and payment alternatives to minimize delinquency and credit losses

Qualification

Bilingual (English/Spanish)Customer service experienceSales experienceNumeric data skillsService-orientedPhone presenceOpen to feedbackSelf-motivated

Required

Minimum 1 year of customer service experience (Retail, Sales, Financial Services)
Service-oriented and able to resolve customer grievances
Strong phone presence and experience dialing multiple calls per day
Bilingual (English/Spanish)
Numeric data skills and accuracy with computer (typing speed 40 wpm minimum)
Self-motivated and a strong desire for professional growth
Open to receive constant feedback and willing to become an expert on credit business

Preferred

Experience in sales and collections preferred
High School diploma or College preferred

Benefits

Medical benefits.
401(K) Retirement plan.
Generous PTO
Paid holidays
Paid sick days
Paid bereavement days for direct family members
Paid vacation days
$350 Employee Referral Bonus

Company

Apoyo Financiero, Inc.

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Apoyo Financiero is a fast-growing specialty lender serving underbanked communities across California.

Funding

Current Stage
Growth Stage
Total Funding
$2.48M
Key Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M

Leadership Team

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Jeff Cohen, MBA, CPA
Chief Financial Officer
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Company data provided by crunchbase