Senior Desktop Engineer jobs in United States
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Kforce Inc ยท 3 days ago

Senior Desktop Engineer

Kforce Inc is seeking a Senior Desktop Engineer for a fully onsite role. The candidate will act as a customer advocate by managing end-user trouble tickets and requests, ensuring efficient solutions and high standards of customer service.

ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
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H1B Sponsor Likelynote

Responsibilities

Troubleshoot and resolve IT issues in person, via phone, or remotely
Install, diagnose, repair, maintain, and upgrade hardware and software for end-users
Assist with printer and conference room system maintenance and support
Set up workstations with computers and necessary peripheral devices
Work on project teams to assist with complex BT projects
Fill hardware and software requests
Manage check-out hardware
Maintain computer-related supplies
Travel to other Freese and Nichols offices as required
Perform limited system maintenance and administrative tasks under the direction of Systems Administrators

Qualification

Desktop Support TechnicianWindows operating systemsMicrosoft 365Active DirectoryCompTIA A+ certificationCompTIA Network+ certificationMicrosoft 365 CertifiedTroubleshooting skillsTechnical issue analysisCommunication skills

Required

High School diploma or equivalent
Proven experience as a Desktop Support Technician or similar IT support role, with a minimum of 5 years of experience
Proficiency in analyzing technical issues and providing practical solutions
Strong knowledge of Windows operating systems, Microsoft 365, and Active Directory
Excellent communication skills to interact with users at all levels
Valid driver's license
Ability to travel, including overnight stays, to support the company's needs as required

Preferred

Associate's degree in Computer Science or Computer Technology
Certification in IT support or a relevant technical field, such as CompTIA A+ certification, CompTIA Network+ certification, or Microsoft 365 Certified Modern Desktop Administrator Associate
Familiarity with Microsoft Teams conference room systems

Benefits

Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance

Company

Kforce Inc

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Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)

Funding

Current Stage
Public Company
Total Funding
unknown
2024-05-20IPO
2014-06-08Acquired

Leadership Team

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Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
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Company data provided by crunchbase