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Genesys · 3 days ago

Senior Account Executive, Enterprise

Ohio, United States

Full-time

Hybrid

Mid, Senior Level

$103K/yr - $192K/yr

7+ years exp

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. The Senior Account Executive is responsible for driving revenue growth and bringing in net new business from prospects and current customers, aligning their needs with Genesys solutions.

Artificial Intelligence (AI)Cloud ComputingSaaSSoftware

Work & Life Balance

Responsibilities

Deep Understanding of the customer business environment

Presents product information to prospects, customers, and partners

Pipeline development through a combination of phone calls, email campaigns, and market sector knowledge/intelligence

Generates short-term results independently

Collaboratively strategizes for solving deal-level challenges

Creates and maintains a sales pipeline to hit and surpass goals within designated market sectors

Accurately forecasts quarterly revenue and delivers on that revenue

Qualification

Enterprise software salesCloud solutions salesAI-based solutions salesStrategic relationship buildingMEDDPICC methodologyCustomer Experience (CX)Workforce Engagement Management (WEM)Customer Journey AnalyticsConversational AIHigh energyTeam playerResults-oriented

Required

7+ years' experience of direct, outside sales, quota-carrying role selling enterprise software solutions (multi-million dollar transactions, 6-24 month sales cycles) within the enterprise space (F500)

Experience selling Cloud, SaaS and AI-based solutions in the following areas: Customer Experience (CX), Cloud Contact Center (CCaaS), Workforce Engagement Management (WEM), Customer Journey Analytics, Conversational AI (Bots and Virtual Agents) and AI Copilots, Customer Relationship Management (CRM), etc

Proven track record developing strategic relationships within the enterprise account space, building executive relationships (C-level), driving innovation, growing new pipeline (organic and through the channel), and developing strategic long-term account plans

Ability to effectively communicate our company's strategic vision and unique capabilities to customers, connecting them to the customers' business, and sharing a compelling plan on how we can help solve the customer's business challenges

Experience developing marketing and prospecting plans for territory growth, with a track record of new logo account development. Ability to be an advocate for existing customers while driving upsell and cross sell opportunities

Be a 'High Energy', results-oriented achiever and a team player willing to work in a demanding and dynamic environment. Experience with team selling and leading a diverse set of talented individuals towards a common goal within an account

Proven experience understanding customer needs and being able to articulate complex technology solutions

Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment

Familiarity with the MEDDPICC selling methodology

BS or BA degree or equivalent work-related work experience

Ability to travel up to 30%