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Regions Bank · 1 day ago

Mortgage Loan Coordinator

Birmingham, AL

Full-time

Onsite

Entry Level

$50K/yr - $64K/yr

1+ years exp

Regions Bank is dedicated to providing a supportive environment for its associates, encouraging career growth and opportunities. The Mortgage Loan Coordinator role involves providing sales and administrative support to a mortgage sales office, including scheduling appointments, managing reports, and assisting customers with their inquiries.

BankingInsurance

Responsibilities

Schedules customer application appointments for Mortgage Loan Originators

Obtains closing agent approvals and changes

Creates, manages and distributes all management reports

Handles routine and complex customer questions and assists with problem resolution via phone or email

Acts as the main point of contact for customers and collects additional documentation as needed

Prepares file for submission to the Operations department

Obtains corrections for any audit or post-closing exceptions required from the Mortgage Loan Originator (MLO)

Assists with walk-in customers

Handles basic administrative tasks as needed

Qualification

Mortgage experienceAdministrative supportCustomer serviceVerbal communicationWritten communicationOrganizational skills

Required

High School Diploma or GED

One (1) year of administrative or mortgage experience

Good verbal and written communication

Good customer service and organizational skills

Benefits

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Company

Regions Bank

Glassdoor3.6

Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation’s largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services.

Founded in 1971

Memphis, Tennessee, USA

10001+ employees