Arvest Bank · 3 days ago
Senior Identity and Access Management (IAM) Operations Engineer
USA
Full-time
Hybrid
Senior Level
$150K/yr - $165K/yr
5+ years expArvest Bank is committed to focusing on customer needs and community involvement, and they are seeking a Senior Identity and Access Management (IAM) Operations Engineer. This role is responsible for the deployment, onboarding, and maintenance of customer identity and access management functionalities while driving automation and ensuring the security of user identity data.
BankingFinanceFinancial Services
Responsibilities
Critique and follow runbooks used to deploy new CIAM functionality and components into test and production environments
Onboard new applications and customer populations into the CIAM environment
Pioneer the team’s adoption of DevOps disciplines and tools to automate deployment and testing processes
Handle the most complex production incidents with due care and a focus on the restoration of service
Perform root cause analysis (RCA) on incidents and problems
Monitor the environment for failed connections or transactions and troubleshooting issues to ensure customer identity data is accurately maintained
Monitor user activity for potential security breaches or violations of access policies
Partner with CIAM developers to build and enhance logging, monitoring, and alerting automations and dashboards
Influence and enforce identity and access management policies, ensuring compliance with internal standards and regulatory requirements
Perform periodic reviews of user access and system permissions by creating reports or assessing administrative console configurations
Resolve access-related issues and support customers and internal teams regarding CIAM-related inquiries
Troubleshoot network connectivity issues, manage route tables on servers, and submit precise requests to the firewall team for implementation
Document and escalate complex issues to senior engineers or management as needed
Develop and refine CIAM processes and procedures
Provide subject matter expertise on tools and technologies that can enhance the CIAM function
Develop and deliver training materials related to CIAM best practices
Raise awareness of CIAM policies and procedures among associates and customers by constantly advocating for CIAM in meetings and communications
Mentor other team members in CIAM technology and organization processes
Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field of study, or equivalent work or military experience
5 or more years of experience in an IT operations or support organization, building skills in the areas listed below
Command of identity and access management principles and best practices
Hands-on experience with common authentication and authorization technologies (e.g., SSO, MFA, LDAP, SAML, OIDC, OAuth, FIDO)
Experienced in configuration and usage of development and deployment pipeline automation tools (e.g., GitLab, Terraform)
System administration skills, especially on Red Hat Linux
General IT troubleshooting and root cause analysis (application, system, network, database)
Configuration and usage of observability tools, such as Splunk (OTEL, Synthetics, OnCall, etc.), Cribl, ElasticSearch, application and system logs
Reporting tools, such as Tableau, Grafana and BigQuery
Basic programming skills (with a focus on Python, JavaScript, CSS, and/or HTML)
Conversant in concepts and vocabulary of full-stack development
Strong analytical and problem-solving skills with attention to detail
Strong communication and interpersonal skills, with the ability to work collaboratively in a team environment, even leading workgroup mini-projects
Advanced knowledge of identity-related concepts and threats
Basic knowledge of broader cybersecurity concepts and threats
Relevant military experience is considered for veterans and transitioning service members
Preferred
Ping Identity suite (will consider Okta or ForgeRock)
Splunk
Certifications such as IDPro, CompTIA Security+, Certified Information Systems Security Professional (CISSP) Associate, or similar are a plus
Benefits
Comprehensive suite of benefits
Full range of health and life, financial, and wellness benefits
Competitive compensation
Benefits packages
Significant professional growth
Excellent benefits package
Engaged, rewarded for performance, and encouraged to grow professionally and personally
Company
Arvest Bank
Arvest Bank is a community-based financial institution serving more than 110 communities in Arkansas, Kansas, Missouri and Oklahoma.
5001-10000 employees
H1B Sponsorship
Arvest Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2023 (5)
Funding
Current Stage
Late StageLeadership Team
M
Matt Machen
President & COO
Y
Yurik Paroubek
Chief Operating Officer
Recent News
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