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Todd Snyder · 4 days ago

Todd Snyder - Sales

Chestnut Hill, MA

Part-time

Onsite

New Grad, Entry Level

Todd Snyder is an American menswear brand based in New York City, and they are seeking a Sales Associate to generate sales by providing exceptional customer service. The role involves maximizing sales, maintaining store presentation, and promoting brand loyalty through customer engagement.

FashionFood and BeverageLifestyleMarketingRetail

Responsibilities

Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals

Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program

Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales

Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions

Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style

Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels

Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines

Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift

Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers

Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP)

Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues

Understand and adhere to all company policy and procedures