SVM · 1 week ago
Service Plumbing Project Manager
San Jose, CA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $140K/yr
3+ years expSVM is a leading mechanical contractor specializing in commercial HVAC and plumbing services. They are seeking a Service Plumbing Project Manager to manage service projects, build client relationships, and drive business growth while overseeing a portfolio of key accounts.
Building MaintenanceConstructionHeating Ventilation and Air Conditioning (HVAC)Industrial Engineering
Hiring Manager
Mindi McDermott
Responsibilities
Develop and manage a portfolio of plumbing and piping accounts, specializing in service agreements, repairs, and commercial service projects
Proactively generate new business through prospecting, cold calling, emails, and onsite meetings with prospective clients
Build and manage a sales pipeline, tracking leads, proposals, follow-ups, and contract renewals, and provide regular updates in internal meetings
Conduct regular job walks and inspections to evaluate plumbing and piping systems, gather site information, and recommend repair or project solutions tailored to client needs
Prepare detailed proposals for new and existing clients, customizing scopes of work to meet client needs
Oversee service projects from inception to completion, ensuring alignment with client expectations, budget, and timeline
Manage project budgets, labor forecasting, job costing and material procurement to ensure financial performance and timely completion
Coordinate with project teams and field technicians to discuss job progress, troubleshoot issues, and ensure project milestones are met
Maintain all project documentation, including submittals, RFIs, change orders, purchase orders, and service reports, in an organized and accessible format
Participate in bi-weekly service project meetings to discuss pending and ongoing projects, labor allocation and challenges
Tracks and manage annual contract renewals, engaging with clients prior to expiration for repeat business
Identify and pursue cross-selling opportunities for HVAC services by collaborating with internal partners to deliver comprehensive service offerings
Collaborate with Engineering, Sales, and Operations teams to develop project scopes, ensure permitting and compliance requirements (e.g., Title 24) are met, and deliver seamless service execution
Collaborate with vendors to compile project submittals, procure materials, ensuring accurate pricing, delivery dates, and specifications
Maintain Work in Progress (WIP) reports and present financial updates in monthly accounting meetings
Address customer inquiries and concerns promptly, and accurately, escalating when necessary
Maintain a competitive edge by staying abreast of market trends, emerging technologies, and industry advancements within the assigned region
Provide technical expertise and attend job walks as needed to support internal teams with plumbing-related solutions
Conduct post-project follow-ups to address warranty issues, gather feedback, and identify additional service needs
Create detailed design solutions based upon site surveys, design drawings and in collaboration with sales engineers and senior team members
Collaborate with team members on unique opportunities or service contracts as required
Assist with other duties related to Service Projects as business requires
Qualification
Required
3-5 years' experience as a Plumbing Project Manager, or equivalent 7-10 years of plumbing field management experience required
High school diploma or general education degree (GED; or equivalent combination of education and experience) required
Possesses a valid California's Driver's License and willing to submit to a DMV report a must
Proven expertise and comprehensive knowledge in plumbing, boiler, water treatment and process piping systems within diverse industries required
Ability to identify field conditions and communicate viable retrofit design options to vendor sales engineers and team members required
Proven experience leading and developing small teams required
Proven ability to manage a diverse range of project budgets a must
Highly skilled in building relationships with customers a must
Outstanding ability to effectively communicate both verbally and written a must
Preferred
Proficient in MS Office (Word, Excel, and Outlook), AutoCAD, Revit, and Bluebeam highly preferred
Proven experience in managing and installing new plumbing installations from breaking ground to building completion highly preferred
Proven experience in plumbing and/or boiler sales, estimating and system design highly preferred
Benefits
Medical / Dental / Vision / Life & Disability Insurance / FSA
Robust Maternity & Paternity Leave
EAP
Paid Holidays
PTO
Interactive Breakroom
Deferred Compensation Plan
401k w/ Employer Contribution
Employee Referral Bonus
Positive Pulse
Volunteer Opportunities
Team Building Activities
Employee Activities
Company
SVM
SVM is a full service mechanical contractor, specializing in design-build commercial HVAC, plumbing, and service / maintenance, including 24-hour emergency services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Blaine Flickner
Partner
Brian Pyle, P.E.
Partner
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