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Ensurise · 1 day ago

Account Manager - Commercial Lines

Washington, DC

Full-time

Hybrid

Entry, Mid Level

$50K/yr - $75K/yr

2+ years exp

Ensurise is an independent insurance agency that has been providing high-quality insurance for half a century. The Account Manager will focus on servicing commercial lines insurance, managing client accounts, and providing exceptional customer support.

Insurance

Responsibilities

Manage a portfolio of commercial client accounts and renewals

Serve as a first point of contact by answering phones and providing customer support

Prepare proposals, endorsements, and policy documentation

Provide day-to-day client support, including coverage questions, certificates, and billing inquiries

Act as liaison between clients and insurance carriers to resolve service and claims issues

Troubleshoot billing and service-related issues

Appropriately document conversations with clients and carrier representatives and updates all computer systems and automated agency management systems when necessary. Ensure the accuracy of data in those systems

Prepare reports for management as required

Attend industry related continuing education training and courses

Collaborate and support colleagues as needed

Perform other duties and projects as assigned

Qualification

Commercial Insurance experienceP&C insurance licenseAgency management systemMicrosoft Office SuiteAnalytical skillsCustomer service skillsMultitasking skillsProblem-solving skillsDecision-making skillsCommunication skillsOrganizational skills