Apply on Employer Site

M&T Bank · 2 days ago

Teller

Cutchogue, NY

Full-time

Onsite

New Grad, Entry Level

$21/hr - $31.98/hr

0+ years exp

M&T Bank is a financial institution specializing in providing exceptional customer experiences. The Teller role focuses on processing financial transactions accurately while engaging with customers to meet their needs and promote digital solutions.

Financial Services

H1B Sponsor Likely

Responsibilities

Adhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them

Educate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs

Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need

Accurately balance and process customer transactions efficiently following Bank Policy

Take ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system

Transition identified sales opportunity and provide introduction to appropriate banking partner

Complete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities)

Process customer/account maintenance accurately

Complete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities

Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies

Promote an environment that supports belonging and reflects the M&T Bank brand

Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable

Complete other related duties as assigned

Qualification

Customer serviceData entryCash handlingVerbal communicationBilingualDigital fluencyPrioritization skillsTime managementInterpersonal skillsOrganizational skills

Required

High school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience

Proven verbal communication skills

Proven interpersonal skills

Proven ability to demonstrated exceptional customer service

Well-organized

Proven time management skills

Proven prioritization skills

Proficient with internet user-level technology

Preferred

Bilingual based on branch needs

Company

M&T Bank

Glassdoor3.6

Great companies have an enduring sense of purpose.

Founded in 1856

Buffalo, New York, US

10001+ employees

http://www.mtb.com

H1B Sponsorship

M&T Bank has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (116)

2024 (113)

2023 (84)

2022 (103)

2021 (42)