Santa Fe Community College · 1 week ago
First Born and More Program Manager
Santa Fe Community College is seeking a First Born and More Program Manager to oversee the implementation and quality improvement of the First Born® and More Model Office. The role involves managing statewide partner relationships, facilitating training, and coordinating operational functions to enhance early childhood services in New Mexico.
Higher Education
Responsibilities
Oversee model partner implementation, manage onboarding, training, and ongoing technical assistance for First Born® and More model partners ensuring fidelity to program standards and license agreements
Develop, coordinate, and facilitate curriculum and training—both virtual and in-person—for home visitors and supervisors statewide in English and Spanish
Develop and implement documented processes, procedures, and systems for the First Born® and More model office
Manages the administration of licensing agreements and invoicing processes for all programs, ensuring compliance and financial accuracy
Manage program operations including marketing, website maintenance, budgeting, grant reporting, and outreach
Represent the First Born® and More Model Office and ECCOE at conferences, state meetings, and community events to build and maintain relationships with early childhood stakeholders, agencies, and research partners to advance ECCOE goals
Support recruitment and outreach to expand participation in First Born® and More
Perform other duties as assigned
Collaborate with contractors who contribute to professional, curriculum development, and website development/maintenance
Develops and maintains Continuous Quality Improvement (CQI) monitoring and data-gathering to enhance program effectiveness and ensure data-driven decision-making
Supports research and evaluation of the program
Qualification
Required
Bachelors degree in a related field
Three (3) years job related experience
Ability to maintain confidentiality of records and data
Knowledge of budgeting and financial reporting
Skill in Project Management
Knowledge of grants prospecting, management, and reporting
Knowledge of home visiting services and oversight
Business level knowledge of Microsoft Office and job-related software programs
Skill in decision making and problem solving
Ability to facilitate virtual and in-person training
Ability to communicate effectively and with a high level of emotional intelligence
Ability to communicate and collaborate with a variety of individuals representing different skills, attitudes, and discipline
Ability to represent the First Born® Model Office at public meetings, conferences, and board meetings
Ability to apply Continuous Quality Improvement (CQI) to programs and procedures
Knowledge of marketing, public relations, and using media to communicate effectively
Excellent written and verbal communication skills
Must posses and maintain a valid New Mexico Driver's License
Preferred
Bilingual Spanish/English