Pi Square Technologies · 5 days ago
Senior Qualtrics Analyst
Pi Square Technologies is seeking a Senior Qualtrics Analyst to manage and support Qualtrics dashboards, ensuring accurate data visualization and insights. The role involves integrating external systems, automating data processes, and collaborating with various teams to enhance survey data analysis and operational execution.
Responsibilities
Set up and maintain Qualtrics dashboards for real-time visualization of KPIs
Configure filters, segments, and calculated fields for deeper insights
Automate scheduled report deliveries to stakeholders
Export and blend Qualtrics survey data with Excel, Power BI, Tableau, or Google Data Studio for extended analysis
Configure and maintain XM Directory, ensuring contact list hygiene, deduplication, and integration with external CRMs or CDPs for personalized targeting
Validate vendor-produced dashboards or reports to ensure data accuracy and alignment with business requirements
Design, develop, and maintain integrations between Qualtrics and external systems (e.g., Salesforce, AWS S3, Snowflake, BigQuery, Adobe, or internal APIs)
Configure Qualtrics Data Connectors and APIs for automated data ingestion and export
Manage authentication, permissions, and secure data transfer between systems
Collaborate with data engineers and business analysts to align Qualtrics datasets with enterprise data models
Validate upstream and downstream data flows, ensuring integrity through QA and reconciliation tests
Develop Python or SQL scripts to automate data extraction, transformation, and loading (ETL) between Qualtrics and enterprise data stores
Create and manage scheduled jobs for recurring integrations
Use Qualtrics Workflows (Actions, Webhooks) to automate event-based notifications, data routing, or record updates
Execute historical data updates and backfills using Qualtrics API
Monitor automation processes, troubleshoot failed runs, and implement retry or alert logic
Perform upstream invitation data analysis
Manipulate and transform files (CSV, JSON, Excel) to structure clean datasets for analysis
Build pivot tables and perform exploratory data analysis to uncover trends
Evaluate data accuracy and reliability through QA of vendor-delivered datasets or dashboards
Synthesize findings into actionable insights, answering 'Whatʼs the impact?' type questions for business partners
Collaborate with BI and marketing analytics teams to merge survey data with CRM, product, or behavioral data
Maintain and actively manage the analytics and integration backlog in collaboration with business stakeholders
Prioritize and refine requirements to ensure alignment with strategic business goals
Troubleshoot and resolve production incidents related to survey data, dashboards, and integrations
Route support tickets or enhancement requests to appropriate team members or vendors
Document issues, root causes, and resolutions for knowledge sharing and process improvement
Collaborate closely with vendors, providing requirements, QA, and feedback on deliverables; Define direction, and set expected deliverables and SLAs
Translate business needs into survey designs, applying advanced logic, branching, embedded data, quotas, and randomization
Implement display logic and dynamic content to enhance respondent experience
Set up email, SMS, and anonymous link distributions; monitor and optimize response rates
Configure Qualtrics Mobile SDK and Website Feedback/Intercepts, including targeting, creative setup, and integration with app/web codebases
Test and debug surveys end-to-end to ensure correct data capture and logic flow
Gather and document business requirements for new surveys, dashboards, and integrations
Present findings and recommendations based on survey insights
Train business users on dashboard interpretation and data best practices
Ensure compliance with privacy and security standards (GDPR, CCPA) across all Qualtrics assets
Qualification
Required
Set up and maintain Qualtrics dashboards for real-time visualization of KPIs
Configure filters, segments, and calculated fields for deeper insights
Automate scheduled report deliveries to stakeholders
Export and blend Qualtrics survey data with Excel, Power BI, Tableau, or Google Data Studio for extended analysis
Configure and maintain XM Directory, ensuring contact list hygiene, deduplication, and integration with external CRMs or CDPs for personalized targeting
Validate vendor-produced dashboards or reports to ensure data accuracy and alignment with business requirements
Design, develop, and maintain integrations between Qualtrics and external systems (e.g., Salesforce, AWS S3, Snowflake, BigQuery, Adobe, or internal APIs)
Configure Qualtrics Data Connectors and APIs for automated data ingestion and export
Manage authentication, permissions, and secure data transfer between systems
Collaborate with data engineers and business analysts to align Qualtrics datasets with enterprise data models
Validate upstream and downstream data flows, ensuring integrity through QA and reconciliation tests
Develop Python or SQL scripts to automate data extraction, transformation, and loading (ETL) between Qualtrics and enterprise data stores
Create and manage scheduled jobs for recurring integrations
Use Qualtrics Workflows (Actions, Webhooks) to automate event-based notifications, data routing, or record updates
Execute historical data updates and backfills using Qualtrics API
Monitor automation processes, troubleshoot failed runs, and implement retry or alert logic
Perform upstream invitation data analysis
Manipulate and transform files (CSV, JSON, Excel) to structure clean datasets for analysis
Build pivot tables and perform exploratory data analysis to uncover trends
Evaluate data accuracy and reliability through QA of vendor-delivered datasets or dashboards
Synthesize findings into actionable insights, answering 'What's the impact?' type questions for business partners
Collaborate with BI and marketing analytics teams to merge survey data with CRM, product, or behavioral data
Maintain and actively manage the analytics and integration backlog in collaboration with business stakeholders
Prioritize and refine requirements to ensure alignment with strategic business goals
Troubleshoot and resolve production incidents related to survey data, dashboards, and integrations
Route support tickets or enhancement requests to appropriate team members or vendors
Document issues, root causes, and resolutions for knowledge sharing and process improvement
Collaborate closely with vendors, providing requirements, QA, and feedback on deliverables; Define direction, and set expected deliverables and SLAs
Translate business needs into survey designs, applying advanced logic, branching, embedded data, quotas, and randomization
Implement display logic and dynamic content to enhance respondent experience
Set up email, SMS, and anonymous link distributions; monitor and optimize response rates
Configure Qualtrics Mobile SDK and Website Feedback/Intercepts, including targeting, creative setup, and integration with app/web codebases
Test and debug surveys end-to-end to ensure correct data capture and logic flow
Gather and document business requirements for new surveys, dashboards, and integrations
Present findings and recommendations based on survey insights
Train business users on dashboard interpretation and data best practices
Ensure compliance with privacy and security standards (GDPR, CCPA) across all Qualtrics assets
Advanced configuration of surveys, branching, logic, quotas, and embedded data
Dashboard creation, segmentation, and calculated fields in Qualtrics XM
XM Directory management and automation of panel invitations
Experience with Qualtrics Workflows, Actions, and Webhooks for automation
Deployment and maintenance of Website Feedback and Mobile SDK integrations
Proficient with Qualtrics API and RESTful integrations for data retrieval, updates, and exports
Experience with connecting Qualtrics to Salesforce, AWS S3, BigQuery, Snowflake, or Adobe Experience Platform
Understanding of authentication (OAuth2), API rate limits, and error handling
Knowledge of data pipeline orchestration and real-time streaming setups
Strong scripting ability in Python (Pandas, Requests, NumPy) and SQL for ETL or automation
Familiarity with PowerShell or Bash scripting for batch automation
Experience validating, reconciling, and automating data transfers between systems
Skilled at upstream data analysis, data cleaning, and building analytical datasets
Proficient with Excel and Google Sheets (pivot tables, formulas, lookups)
Experience using Power BI, Tableau, or Google Data Studio for visualization
Ability to interpret survey data in business context (NPS, CSAT, driver analysis)
QA and validation of vendor-produced reports or dashboards
Creating and managing business and system requirements for surveys, dashboards, and integrations
Experience managing a backlog of production incidents, business requirements, and integration work
Prioritization of requests based on business value and urgency
Incident management and troubleshooting production issues
Documentation and communication of technical issues to non-technical stakeholders
Excellent communication skills for bridging business and technical teams
Strong troubleshooting and problem-solving mindset
Capable of managing multiple workstreams simultaneously in Agile (Scrum / Kanban) environments
Ability to provide direction and feedback to vendors
Detail-oriented with a focus on data accuracy and quality assurance
Company
Pi Square Technologies
Pi Square Technologies is an automotive engineering company that specializes in automotive embedded software development services.
H1B Sponsorship
Pi Square Technologies has a track record of offering H1B sponsorships. Please note that this does not
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Funding
Current Stage
Growth StageRecent News
The Motley Fool
2025-02-14
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