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UPMC · 1 day ago

Training and Development Manager-Environmental, Fo

Pittsburgh, PA

Full-time

Onsite

Mid, Senior Level

4+ years exp

UPMC is hiring a full-time Training and Development Manager for Environmental, Food and Nutrition Services to oversee training and development for the EVS and FANS departments. This role involves managing training programs, ensuring compliance, and enhancing employee engagement and retention initiatives.

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Responsibilities

Work with Administration and management to align departmental functions with recruitment, onboarding, training, and development standards

Attend EVS and FANS service line director meetings

Lead service line working groups for Environmental Services (EVS) and Food & Nutrition Services (FANS)

Lead and manage all system-wide training and development programs for EVS and FANS

Oversee Training and Development Department personnel including up to 5 direct reports

Facilitate in-person, hands-on, and virtual training sessions

Develop and evaluate orientation programs for EVS and FANS

Assess and implement ongoing educational needs for department associates

Oversee EVS, FANS and Guest Services Mentoring, Leadership Development and Apprenticeship programs

Assist with system-wide retention and engagement strategies

Analyze and strategize to reduce turnover and improve engagement

Support department MyVoice, Stop Light reporting, and 30/90-day Check-Ins to monitor and improve employee experience

Assist with system-wide retention and engagement strategies including the implementation and validation of the Huron Employee Rounding app

Assist in creating and implementing system-wide EVS and FANS policies, procedures, and guidelines

Ensure departmental licensing is maintained and compliant with UPMC policy

Monitor and ensure staff training requirements are met

Design curriculum and manage training programs and learning events

Create tools to assess training effectiveness and compliance

Provide feedback to trainers and buddies; evaluate training programs

Promote growth and development opportunities through attending RITE Sessions, other leadership training as assigned, and cascade content

Provide ongoing training in AIDET+Promise, Support Coach Support, and No Pass Zone

Manage EVS and FANS Energy and Innovation Center and community training initiatives

Act as a bridge between external community organizations and UPMC departments

Qualification

Training Program ManagementEmployee Engagement StrategiesLeadership ExperienceCurriculum DesignPolicy DevelopmentTraining Compliance MonitoringCommunity OutreachMicrosoft ExcelMicrosoft PowerPointCanvaMicrosoft WordProblem-Solving SkillsCommunication Skills