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North Carolina State University · 1 day ago

UTS - Temporary Travel Program Associate at UNC Chapel Hill

United States

Full-time

Remote

Entry Level

$20/hr - $20/hr

1+ years exp

North Carolina State University is seeking a Temporary Travel Program Associate to support their travel and expense management processes. The role involves processing expense reports, ensuring compliance with policies, and providing customer support regarding travel systems and procedures.

EducationNon ProfitUniversities

Responsibilities

Travel & Expense document review, 100% audit

This individual will process expense reports and reimbursement requests within established department guidelines and with knowledge of operational processes and procedures

Maintains full working knowledge of the Concur Travel System and the Web Travel System and demonstrates/explains use of the system to customers

Ensures that submissions are in compliance with University, State, and Federal policies

Responds promptly and accurately to customers on policy and procedure questions

Communicates accurately and clearly to customers through both written and verbal response

Engages higher-level staff or supervisor as needed to assist and respond to customers

Serves as a subject matter expert on policy and procedure

Maintains productive and collaborative work relationships with team members and customers

Qualification

Concur Travel SystemWeb Travel SystemCustomer servicePolicy interpretationProcess error identificationExpense report submissionsCompliance knowledgeDetail-oriented