CBTS · 2 weeks ago
Service Management Tools Lead
United States
Full-time
Remote
Senior LevelCBTS is a company focused on service management solutions, and they are seeking a Service Management Tools Lead to execute their Service Management Tools strategy. The role involves technical execution of procedures for maintenance and development of service management tools.
Cloud ComputingCloud InfrastructureConsultingInformation TechnologyService Industry
Hiring Manager
Prem Kumar (PK)
Responsibilities
This position is responsible for executing the Service Management Tools strategy at a technical level
This role reports directly to the Manager of Service Management Tools and is responsible for executing procedures for break/fix repair, change requests, and scheduled maintenance activities
Responsibilities include some development, implementation, and maintenance of strategic monitoring and service management/ticketing tools for CBTS
Key customers for this position include CBTS Managed Services, strategic individual customer programs, and strategic company initiatives
Qualification
Required
Responsible for executing the Service Management Tools strategy at a technical level
Reports directly to the Manager of Service Management Tools
Responsible for executing procedures for break/fix repair, change requests, and scheduled maintenance activities
Responsibilities include some development, implementation, and maintenance of strategic monitoring and service management/ticketing tools for CBTS
Key customers include CBTS Managed Services, strategic individual customer programs, and strategic company initiatives
Company
CBTS
CBTS provides end-to-end IT and communications solutions that allow businesses to improve efficiency, enable innovation, and mitigate risk.
Founded in 1994
1001-5000 employees
H1B Sponsorship
CBTS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-06Acquired
Leadership Team
Kristin Russell
Chief Executive Officer
Phil Clark
SVP, National Territory Sales
Recent News
Business Wire
2026-01-16
2025-11-04
Company data provided by crunchbase