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Jack Schroeder and Associates, LLC · 1 week ago

Agent Relations Representative - Medicare Industry

Long Beach, CA

Full-time

Onsite

New Grad, Entry Level

$28/hr - $32/hr

Jack Schroeder and Associates, LLC is a brokerage that has been supporting independent insurance agents in the Medicare industry for over 50 years. The Agent Relations Representative will focus on building relationships with agents, providing support and training, and ensuring compliance with regulations to drive sales and membership growth.

Financial ServicesInsurance

Responsibilities

Build and maintain strong, professional relationships with a growing network of Independent Agents and Agencies

Serve as a knowledgeable resource by delivering a structured onboarding experience, including contracting, certification, training, and ongoing support

Coordinate and organize formal and on-the-job training to ensure agents have a clear understanding of products, compliance requirements, and sales systems

Act as a liaison between agents and health plans throughout the sales lifecycle, including contracting, licensing and appointments, certification, enrollment administration, commission payments, and agent servicing

Ensure sales activities comply with CMS regulations; regularly review sales performance and provide constructive feedback to agents

Drive agent engagement and execution of sales initiatives while ensuring accurate representation of JSA’s product portfolio and services

Monitor and enforce adherence to sales and marketing compliance guidelines

Recruit senior market insurance agents through consistent outbound call campaigns

Perform additional duties as assigned

Qualification

Medicare knowledgeAgent relations experienceCRM proficiencySales support experienceInterpersonal skillsProblem-solving skillsOrganizational skillsCommunication skillsTeam collaboration

Required

Previous experience in agent relations, sales support, or customer service; insurance or healthcare industry experience strongly preferred

Working knowledge of Medicare products, regulations, and compliance requirements

Excellent interpersonal and communication skills with a professional, engaging demeanor

Strong problem-solving and critical-thinking abilities, especially in fast-paced environments

Exceptional organizational and time management skills with the ability to manage multiple priorities

Proficiency with CRM systems and related tools for tracking agent interactions and maintaining accurate records

Ability to work independently while also contributing effectively within a team

Willingness to travel occasionally to meet with agents and attend industry events

Preferred

Associate degree in business, insurance, or a related field

Benefits

Company-paid premiums! Comprehensive medical, dental, and vision coverage for all full-time employees

Free benefits, including life insurance, ID theft protection, and a 401(k) with company match

Voluntary benefit options to further protect you and your family

Half-day Fridays with full-day pay during the summer season to support work-life balance

Company-paid holidays and immediate paid time off

Competitive salary commensurate with experience

Professional development opportunities to grow your skills and advance your career

Company

Jack Schroeder and Associates, LLC

With a strong focus on Senior Health and Life Insurance products, JSA provides a unique opportunity for the independent agent and larger agencies alike.

Founded in 1972