iFactory · 2 weeks ago
UX Designer
iFactory is a company focused on creating inclusive and impactful websites for organizations in the higher education and non-profit sectors. The UX Designer will create user experiences, conduct user research, and collaborate with teams to develop engaging designs that resonate with users.
InternetSoftwareWeb DesignWeb Development
Responsibilities
Create start-to-finish user experiences, with a focus on storytelling and marketing colleges and universities to prospective students
Contribute to user research done via focus groups, interviews, and surveys (run by a digital strategist)
Write personas to capture the distinct desires, needs, and concerns of real people in ways that are creatively actionable
Synthesize business problems, user needs, and creative ideas into engaging experiences that people love to use
Use Figma to create UX deliverables—sitemaps, wireframes, and high-fidelity designs, with a focus on design systems for large websites
Collaborate with other designers and content strategists to ensure content, UX, and design work together to tell a compelling story and guide users to action
Consultatively present UX deliverables to large client teams and actively facilitate conversation to draw out feedback and arrive at the best solution
Set up interactive prototypes and conduct 1-on-1 testing with users to identify areas of friction and make improvements prior to development
Document final decisions via functional specifications for developers, with no details left to guesswork
Qualification
Required
Create start-to-finish user experiences, with a focus on storytelling and marketing colleges and universities to prospective students
Contribute to user research done via focus groups, interviews, and surveys (run by a digital strategist)
Write personas to capture the distinct desires, needs, and concerns of real people in ways that are creatively actionable
Synthesize business problems, user needs, and creative ideas into engaging experiences that people love to use
Use Figma to create UX deliverables—sitemaps, wireframes, and high-fidelity designs, with a focus on design systems for large websites
Collaborate with other designers and content strategists to ensure content, UX, and design work together to tell a compelling story and guide users to action
Consultatively present UX deliverables to large client teams and actively facilitate conversation to draw out feedback and arrive at the best solution
Set up interactive prototypes and conduct 1-on-1 testing with users to identify areas of friction and make improvements prior to development
Document final decisions via functional specifications for developers, with no details left to guesswork
Possess a strong portfolio demonstrating highly effective, creative, usable UX
A passionate advocate for users as well as organizations that serve them
Ability to present UX solutions to large client teams, make strong recommendations grounded in strategy, and actively listen and lead group conversations to arrive at the best solution
Comfortable with graphic/UI design—typography, color, imagery, motion, and layout
Adept at thinking both creatively and analytically
Ability to align UX choices with technical capabilities
Proficiency with Figma and design systems
An organized and proactive communicator who listens carefully and responds consultatively
Ability to juggle multiple projects and meet deadlines
Preferred
Have a desire to collaborate, learn from others, and constantly improve your craft
Company
iFactory
We partner with higher education institutions to amplify their impact, fostering authentic connections and driving measurable outcomes that strengthen communities and shape a brighter future for all.