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Daktronics · 1 day ago

Demo Technician

Brookings, SD

Full-time

Onsite

New Grad, Entry Level

Daktronics is a company that designs, engineers, manufactures, and supports digital LED display technology and audio systems. The Demo Technician position involves preparing and maintaining video-based equipment for demonstrations and events, supporting sales efforts, and ensuring the quality of products presented to customers.

ElectronicsIndustrialManufacturing

No H1B

Responsibilities

Gain extensive knowledge of Daktronics video displays and control systems hardware platforms and network designs. Become an expert in configuring and connecting these systems in a safe accurate and timely manner

Support sales efforts

Design setup and test display systems with content at Daktronics prior to shipment

Inspect the product with a critical eye to ensure the best possible product is being presented to potential customers

Maintain, troubleshoot and repair any hardware or software issues that arise during a product demonstration

Assist with checking out packing and loading complete systems for shipment

Travel to event sites to set up, operate and load out video display systems

Work with customer service to send parts in for repair

Calibrate and maintain display quality

Provide technical sales support during the event both scheduled and unscheduled

Manage the load out and shipping process post-event

Provide feedback to product managers and engineers regarding the use and appearance of these products

Extensive (50) travel both domestic and international nights and weekends

Work scheduled and unscheduled time as needed to effectively support company goals and have the ability to maintain contact with coworkers outside normal business hours

Support Engineering efforts

Assist with testing new software/hardware products

Apply new software firmware/hardware updates

Report and document software/hardware deficiencies

Work with design engineers to develop and integrate product design improvements for demo equipment

Setup and present video display prototypes for product review by sales engineering or others

Become a knowledgeable resource for others on Daktronics live event control systems and services

Become knowledgeable on competitor’s systems and services

Provide guidance in the development of technical manuals, product specifications, market literature and quick start guides

Assist interns with learning about products and how to operate them

Work effectively as a team member, work with little supervision and assist with process and product improvement

Competently represent Daktronics to customers. Use good judgment and make sound decisions. Become knowledgeable of and follow company procedures

Perform other tasks or responsibilities as assigned

Qualification

Electronic Engineering TechnologyTroubleshooting skillsDaktronics products knowledgeHardware systems experienceSoftware systems experienceTeam participationOrganizational skillsAdaptabilityCommunication skills

Required

Associates degree in a technology program such as Electronic Engineering Technology, Electrical Engineering, Mechanical Engineering or Agricultural Engineering. Other degrees with related experience may be considered

Effectively participate as a member of a team

Ability to work independently with minimum supervision on a variety of tasks

Desire to work with hardware, software, mechanical and electrical systems. Experience with these systems preferred

Good organizational skills

Excellent troubleshooting skills and resourcefulness. Demonstrated ability to take responsibility and learn quickly

Ability to perform and deliver results under pressure in a fast-paced environment

Demonstrated ability to adapt to change

Regularly and reliably work scheduled hours. Be flexible to work nights, weekends and overtime as needed to support business needs

Ability to work at heights, work from ladders and ability to carry ladders and/or tools. Ability to lift 75 pounds. Ability to become a certified forklift and overhead crane operator. Steady hand/eye coordination

Ability to travel by air and ground. Valid driver's license. Must be able to meet and maintain Daktronics Driving Eligibility Requirements. Motor vehicle records will be checked

Possess strong verbal and written communication skills. Fluent in English, written and verbal

Applicants must be 18 years of age or older

Daktronics does not sponsor, renew, or extend immigration visas for this position