Quest Diagnostics · 1 day ago
Technical Lab Trainer
Bangor, ME
Full-time
Onsite
Senior Level
5+ years expQuest Diagnostics is hiring a Technical Lab Trainer in Bangor, ME. This role is responsible for training all employees on various platforms and job duties within the technical department, ensuring quality and compliance. The trainer also conducts audits and provides feedback on employee performance.
BiotechnologyHealth CareHealth DiagnosticsInformation ServicesPrecision Medicine
Responsibilities
Responsible for the effective planning, development and coordination of the employee training program including pre-analytical, analytical and post-analytical functions. Ensures that the department has the necessary skills and competencies to meet its needs
Provides and facilitates training development programs for new and existing employees, using a variety of methods such as classroom training, demonstrations, on the job training, meetings and workshops. Evaluates the success of the learning experience and makes appropriate improvements
Responsible for providing Supervisors with appropriate feedback when problems arise including progress reports on all new employees
Works with the supervisors to define minimum skills proficiencies for critical positions and developing a process for evaluating training curricula to make training recommendations to department management
Conduct follow-up training to determine transfer of learning and effectiveness of the training
Develop and organize training manuals, multimedia visual aids, and other educational materials
Leads training for Best Practice Team initiatives
Participate in staff competency assessments and corrective action plan
MAINTAINS CONFIDENTIALITY AT ALL TIMES. Will have access to overall employee and department performance. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment
Demonstrates proficiency and understanding of all job duties and SOP’s related to the technical Department
Completes all required written documentation, legibly and within the assigned timeframe
Adheres to and applies all Quest Diagnostics policies and procedures, including safety and compliance during training sessions
Participates in department meetings, and company training sessions (i.e. compliance)
Performs other duties as assigned
Qualification
Required
Minimum of five years clinical experience with two years in present department
Excellent communication, presentation and computer skills are required
Demonstrates strong leadership and interpersonal skills that fosters a positive environment
Exhibits flexibility and be able to adapt to changes in procedures and the training of those procedures quickly
Handles multiple tasks, able to multi-task and working in a production environment
Maintains composure while working with new trainees and experienced employees that are difficult to train
Reflects good judgment at all times when determining what action to take when resolving problems
Must be able to work flexible hours including nights and weekends
Preferred
Minimum of 3 years of supervisory/ managerial experience preferred
Experience conducting and designing one on one, group and on-the-job training desired
Bachelor's Degree in Medical Technology, Biology or Chemistry or Associates Degree in Laboratory Science or Medical Technology preferred
Benefits
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
HealthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
And so much more!
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
James Davis
Chief Executive Officer and President
Cecilia McKenney
SVP & Chief Human Resources Officer
Recent News
2026-01-06
2026-01-05
Company data provided by crunchbase