Brightspeed · 5 hours ago
Billing Specialist
Charlotte, NC
Full-time
Hybrid
Entry Level
1+ years expBrightspeed is a company focused on providing quality billing services, and they are seeking a Billing Specialist to support their Billing Operations team. The role involves reviewing and validating customer invoices, ensuring accuracy, and collaborating with various teams to resolve discrepancies before invoice release.
InternetTelecommunicationsWireless
Responsibilities
Review invoices after system generation to confirm pricing, formatting, and charge accuracy before distribution to customers
Conduct quality assurance checks across all billing cycles to ensure completeness and consistency
Compare invoice data to source systems, billing inputs, or customer contracts to validate correctness
Identify and document billing variances or recurring issues and escalate to the Billing Operations Supervisor or Analyst for resolution
Partner with cross-functional teams to resolve discrepancies impacting invoice accuracy or timing
Maintain records and logs of quality reviews, corrections, and cycle validations for audit and compliance purposes
Support end-to-end testing and validation during system updates, migrations, or new product introductions
Participate in process improvement efforts to enhance billing efficiency and data integrity. Provide support to internal stakeholders or customers regarding billing-related questions and corrections
May perform other duties as assigned
Qualification
Required
Associate degree in Accounting, Finance, or Business Administration, or equivalent experience
1–3 years of experience in billing, accounting, or finance operations (telecommunications or SaaS experience preferred)
Familiarity with enterprise billing systems (e.g., SAP BRIM or similar)
Strong Microsoft Excel skills for data validation and reconciliation
Understanding of billing controls, revenue processes, and audit readiness
High attention to detail and accuracy
Strong organizational and time-management abilities
Excellent communication and teamwork skills
Problem-solving mindset and willingness to learn new systems and processes
Preferred
Experience with SAP BRIM or other large-scale billing platforms
Knowledge of telecommunications billing cycles and quality control practices
Exposure to process automation or data analytics tools
Benefits
Competitive medical, dental, vision, and life insurance
An employee assistance program
A 401K plan with company match
A host of voluntary benefits
Company
Brightspeed
Brightspeed provides fiber and broadband services, enhancing connectivity for homes and businesses with reliable telecom solutions.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$6.51BKey Investors
Ohio Residential Broadband Expansion GrantN.C. Division of Broadband & Digital EquityOhio Department of Development
2025-09-15Grant· $13.8M
2025-08-15Debt Financing· $1.65B
2025-06-19Undisclosed· $575M
Leadership Team
Michel Combes
Executive Chairman of the Board and acting CEO
Amy Wulfestieg
Chief Communications Officer
Recent News
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