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The Chefs' Warehouse · 5 days ago

Learning and Development Director

Ridgefield, CT

Full-time

Onsite

Director/Executive

8+ years exp

The Chefs' Warehouse is a leading food service distribution company that has been providing exceptional quality for over 40 years. The Director of Learning and Development (L&D) will design and implement training protocols to support organizational growth and employee engagement, ensuring that employees develop the necessary skills for advancement within the company.

CateringFood and BeverageFood ProcessingHotelMeat and PoultryRestaurants

Responsibilities

Develop and execute a company-wide training framework organized by employee level, ensuring continuity and progression as employees move from frontline roles into supervisory and leadership positions

Partner with senior leadership to identify and prioritize training needs across operations, logistics, warehouse safety, compliance, and customer-facing functions

Act as the organizational lead for L&D, aligning training initiatives with business priorities and future talent needs

Spearhead the design, rollout, and governance of training pathways by level (e.g., entry-level onboarding, mid-level role mastery, leadership readiness)

Create scalable, repeatable learning protocols that reinforce knowledge and prepare employees for the next stage of responsibility

Integrate multiple modalities (classroom, e-learning, on-the-job, and coaching) to enhance training effectiveness and accessibility

Ensure all training programs meet regulatory and safety requirements (OSHA, DOT, food safety, etc.)

Establish metrics to assess the effectiveness and continuity of training programs, measuring impact on productivity, retention, safety, and leadership pipeline development

Collaborate with HR on onboarding, career pathing, and succession planning initiatives

Implement and manage the Learning Management System (LMS) to structure, track, and deliver role-specific learning journeys

Leverage emerging technologies (mobile learning, microlearning, virtual training) to support scalable and engaging programs

Stay current with trends and best practices in workforce learning, leadership development, and organizational effectiveness

Qualification

Learning Management System (LMS)Training program designCompliance training knowledgeE-learning tools proficiencyInstructional design methodologiesProgram design skillsResults-driven mindsetCommunication skillsProject management skillsCollaboration skills

Required

Bachelor's degree in Human Resources, Organizational Development, Education, or related field

8+ years of progressive experience in Learning and Development, with demonstrated expertise in training program design, rollout, and governance

Knowledge of compliance and safety training requirements in the food distribution industry

Strong communication, facilitation, and program design skills

Proficiency in LMS platforms, e-learning tools, and instructional design methodologies

Strategic thinker with ability to align training initiatives to evolving business needs

Strong program and project management skills with focus on structured execution

Ability to influence and collaborate across all levels of the organization

Results-driven with emphasis on measurable impact and continuous improvement

Preferred

Master's degree

Industry experience in food distribution, supply chain, logistics, or related sectors strongly preferred

Benefits

Paid Vacations, Paid Holidays

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

5% above cost for our high-quality food products

Employee discounts for travel and events

401k

Employee Stock Purchase Plan

Company

The Chefs' Warehouse

The Chefs' Warehouse, North America's top specialty food distributor since 1985, offers over 88,000 premium products to elite restaurants, hotels, and gourmet shops.

Founded in 1985

Ridgefield, Connecticut, USA

1001-5000 employees