JFK Johnson Rehabilitation Institute · 1 day ago
DIRECTOR, QUALITY INITIATIVES & IMPROVEMENT
Hackensack Meridian Health is dedicated to improving healthcare and fostering a supportive community for its employees. The Director of Quality Initiatives and Improvement leads efforts to enhance patient safety and quality outcomes, ensuring compliance with regulatory standards and facilitating continuous improvement across the organization.
Hospital & Health Care
Responsibilities
Provides leadership to all safety and quality improvement activities at a hospital including committee meetings, medical staff peer review, root cause and apparent cause analyses, event management, morning safety report, follow up of ONELink event reports, and specific improvement cycles
Provides leadership to local HRO transformation. Engages all levels of leadership, caregivers and staff in advancing patient safety through HRO training, morning safety huddles, and joint event management with the departments of Human Experience and Risk Management
Develops and oversees organizational quality initiatives and the monitoring of quality priorities
Presents quality data results with analysis and recommendation to a variety of organizational committees and councils including Department of Patient Care to enhance achievement of HMH quality goals
Oversees all quality improvement staff and their work in quality councils, teams and committees. Ensures that their team members achieve certification by the National Patient Safety Foundation as a Certified Professional in Patient Safety (CPPS), attend conferences, and receive continuing education including presentation skills, project management, process mapping, and lean principles. Cultivates and promotes continuous learning inside and outside of the network
Ensures compliance with all federal and state regulatory and licensing requirements, including aspects of Joint Commission readiness
Directs root cause and apparent cause and common cause evaluation of events and follow up activities. Identifies events, near misses and opportunities for quality and system improvement through the use of event reports, morning safety huddles, and trends identified through data analysis. Presents risk reduction strategies and follow up at Patient Safety Council to facilitate shared learning and scalability where possible. Identifies appropriate metrics to track meaningful change
Guides continuous learning and transparency related to patient safety and quality initiatives- Incorporates continuous learning including evidence based best practices, scalable system improvements, safety stories with lessons learned and needs identified through claims, suits and events. Through analysis of data, distinguish isolated events from trends and deploy resources to address those impacting patient experience, outcomes and ROI. Engage all levels of caregivers and staff in advancing patient safety through HRO training, quality initiatives addressing small wins and when designing system improvement. Utilize a variety of modes to increase the reach including webinar, video conferencing and interactive presentations
Guides hospital work in achieving HMH annual and strategic quality goals
Participates as a non-voting member in the Hospital Peer Review Committee, where applicable. Leads initial case screening prior to submission to the committee
Ensures use of appropriate methodologies and relevant tools to achieve rapid cycle improvement (i.e. PDSA, FMEA, reliability science, bundle science, process flows)
Collaborates with the Patient Safety and Quality Department as well as with the VP, Chief Quality/Safety to ensure that organizational wide safety and quality initiatives are implemented effectively and risk reduction strategies implemented wherever appropriate
Ensures effective analysis of performance data with comparison over time and comparisons to internal and external benchmarks to identify improvement opportunities
Oversees and facilitates regularly scheduled updates and educational sessions for physician and nursing leaders, managers, and team members throughout the organization so that they are able to use the monthly quality scorecard information and participate in achieving the HMH quality goals
Ensures trend analysis is completed and appropriate response to unfavorable trends are developed and deployed
Develops and implements action plans based on analysis of data results
Supervises the education of staff in regards to relevant performance improvement theories and tools to staff & managers
Communicates and educates on Joint Commission and Regulatory standards, assists with Joint Commission readiness
Ensure plans and designs are consistent with internal and external expectations for accreditation, regulatory compliance and public reporting
Aligns performance improvement to the Magnet philosophy
Responsible for interviewing and hiring of patient safety and quality staff and managing performance evaluations
Assuring all staff act in accordance with the Medical Center Code of Conduct
Member of the Patient Safety Committee, Performance Improvement Coordinating Committee, Nurse Executive Council, Nursing Operational Committee
In concert with the HMH VP Patient Safety and High Reliability coordinates and oversees the completion of the National AHRQ Survey on the culture of safety and the annual National Leap Frog Survey for the Medical Center
Maintains professional growth and development through seminars, workshops and professional facilitations to maintain and extend expertise of self and team
Qualification
Required
Master's Degree in Nursing, Health Care Administration, Public Health, other advanced health-related degree, or equivalent experience
7-10 years of clinical experience in an acute care hospital
Experience with NDNQI & Magnet Accreditation
3-5 years of experience in patient safety and quality
Proficient in the RCA-2 Process
Strong communication and presentation skills
Experience in the use of computer application and software
Excellent written and oral communication skills
Preferred
Performance Improvement expertise
HRO experience
Mastery of performance improvement methodologies
Highly collaborative leader
Attainment of CPPS (certified professional in patient safety) within one year of hire
Benefits
Health
Dental
Vision
Paid leave
Tuition reimbursement
Retirement benefits
Company
JFK Johnson Rehabilitation Institute
Offering New Jersey’s most comprehensive rehabilitation services, JFK Johnson Rehabilitation Institute is a 94-bed facility located in Edison, NJ, serving residents of the tristate area for more than 40 years.
Funding
Current Stage
Late StageCompany data provided by crunchbase