Houston Methodist · 10 hours ago
Quality Outcomes Specialist (RN)
Houston, TX
Full-time
Onsite
Mid, Senior Level
4+ years expHouston Methodist is a leading hospital dedicated to providing high-quality healthcare. The Quality Outcomes Specialist position is responsible for assessing clinical systems to ensure safe and effective patient care while promoting quality improvement initiatives.
Health CareMedical
Responsibilities
Assessing and facilitating clinical systems and/or processes to ensure that care delivered is safe, effective, patient-centered, timely, efficient and equitable
Identifying outcomes variances, taking initiative for timely resolution of potential concerns
Utilizing ability to synthesize an analysis of complex systems, developing and implementing solutions to improve complex processes and goals
Supporting and promoting the organization-wide clinical performance improvement/patient safety program and culture
Serving as departmental expert for areas of expertise, sharing knowledge, effective tools and educational materials as appropriate
Leading facility partners to bring expert assessment and problem solving skills to ensure reliable, safe systems of care for all patients
Developing and maintaining positive working relationships with leadership, physicians, colleagues and peers and working collaboratively to achieve desired outcomes
Collaborating and effectively communicating and driving culture of safety and high reliability initiatives; partnering with leadership and clinicians to implement improvements
Managing project and process improvement expectations to stakeholders, sponsors and others advising them on project progress, potential issues, obstacles, conflicts or challenges
Serving as a key quality contact with leadership, managers and staff responsible for the execution of corrective actions initiatives/projects and compliance with customer requirements
Supporting leadership with the development and implementation of quality improvement and patient safety process changes
Making recommendations for unit-based process change activities
Evaluating the effectiveness of process change initiatives
Facilitating and leading process and performance improvement teams and initiatives
Participating in and facilitating unit-based and departmental process change activities
Tracking, analyzing, and using data for trending and developing appropriate action plans and strategies in collaboration with clinicians and leadership
Abstracting pertinent information and entering into department databases using standardized methods and processes to maintain data integrity
Presenting meaningful reports and analysis with measurement description, statistical information, and benchmarking information
Creating and presenting executive summaries as needed to various audiences to drive change
Focusing on implementing and reinforcing principles that support a high-reliability organization
Contributing to the continued improvement of patient safety practices, employing evidence based practice and researching high reliability practices through national Patient Safety Organizations
Facilitating systems’ design to hardwire patient safety processes
Utilizing efficient and cost-effective work practices with department resource and supplies; providing recommendations to reduce expenses
Facilitating performance improvement projects/initiatives to improve outcomes, ultimately impacting hospital finances
Identifying and recommending opportunities for improvement in accordance with hospital leadership
Analyzing and assessing present and future needs, trends, challenges, and opportunities related to hospital processes and operations
Communicating innovative and best practices to hospital leadership and clinicians
Identifying opportunities to align policy and procedure with regulatory/accreditation requirements
Qualification
Required
Bachelor's degree in nursing
Four years of experience in direct patient care activities in a hospital setting
Compact Licensure – Must obtain permanent Texas license within 60 days (if establishing Texas residency)
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Demonstrates knowledge and application of process improvement tools and techniques (statistical process control tools and team tools)
Demonstrates knowledge of regulatory and accrediting standards as they apply to performance improvement
Skill in developing and maintaining interpersonal relationships with a wide variety of healthcare professionals and hospital leadership
Ability to define problems, collect data, establish facts and draw valid conclusions and evidence performance improvement via measurable results
Ability to enter and abstract data using personal computer, as well as the ability to utilize data to facilitate the improvement and change in processes
Computer skills to include Excel, Word, and PowerPoint
Ability to facilitate performance improvement teams, present data and promote a collaborative approach toward goal achievement
Ability to work independently and interdependently
Presentation skills and expertise in designing and implementing teams/educational offerings related to clinical quality
Preferred
Master's degree
Two years of experience in Hospital Quality Improvement, Case Management or Utilization Management role
Two years of leadership experience
CPHQ - Certified Professional in Healthcare Quality (NAHQ)
CPSO - Certified Patient Safety Officer (IBFCSM)
CPPS - Certified Professional in Patient Safety (IHI)
Company
Houston Methodist
Houston Methodist is one of the nation’s leading health systems and academic medical centers.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brooke Graham
CEO Project Director
David P. Bernard
Chief Executive Officer & Senior Vice President
Recent News
2025-12-07
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