Loan Servicing Specialist – Indirect jobs in United States
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Northwest Bank · 3 weeks ago

Loan Servicing Specialist – Indirect

Northwest Bank is seeking a Loan Servicing Indirect Specialist who will be responsible for funding indirect loans and ensuring compliance with loan packages. The role involves partnering with vendors, providing customer support, and managing workflows to meet service level agreements.

BankingFinancial Services

Responsibilities

Partner with third party vendors and agencies
Review and send customer correspondence
Ensure accuracy of information
Provide excellent customer and business unit support service
Maintain knowledge of job specific products and services
Interact as appropriate with other business units within the bank
Manage work queues / workflows as needed
Support for testing of new products and services
Identify and resolve customer service issues ‘
Perform all duties required for the funding of indirect loans, including document review
Meet SLA’s
Partner with vehicle specialists as required to assure proper documentation for securing collateral
Ensure compliance of loan packages received for funding
Provide support to all areas of Indirect loan servicing, including uploading and post-closing, as directed
Partner with vehicle specialists as required to assure proper documentation for securing collateral
Preform relevant administrative duties as required
Review appropriate departmental records and processes
Ensure total quality of work preformed
Provide support to all areas of Indirect loan servicing, including uploading and post-closing, as directed
Ensure compliance with Northwest’s policies and procedures, and Federal/State regulations
Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
Work as part of a team
Work with on-site equipment

Qualification

Loan fundingDocument reviewCustomer serviceCompliance knowledgeMicrosoft Office

Preferred

High School Diploma or equivalent

Company

Northwest Bank

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Northwest Bank is a financial firm that offers banking, lending, payments, and wealth management solutions.

Funding

Current Stage
Late Stage

Leadership Team

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Louis Torchio
President & Chief Executive Officer
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Jim Colestro
Retail Lending > Small Business Banking > Payments
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Company data provided by crunchbase