Gong · 6 hours ago
Senior Manager, Social Media
United States
Full-time
Remote
Senior Level, Lead/Staff
$131K/yr - $192K/yr
10+ years expGong is a company that leverages AI to enhance revenue team performance. The Senior Manager, Social Media will lead Gong's social media strategy and execution, ensuring a bold and distinctive presence across platforms while managing a high-performing team.
Artificial Intelligence (AI)CRMEnterprise SoftwareInformation TechnologyMachine LearningSalesSoftware
Responsibilities
Develop and execute a clear, differentiated social media strategy aligned with Gong’s brand vision and broader marketing and business goals
Define Gong’s role and voice across key social platforms, prioritizing channels, formats, and audiences based on impact and relevance
Proactively monitor and analyze social, competitive, and audience trends to inform strategic recommendations and creative direction
Own social listening and response frameworks, partnering cross-functionally to ensure timely, thoughtful engagement and brand safety
Lead, mentor, and develop a high-performing social media team, acting as a player-coach while laying the groundwork for future scale
Serve as the creative and editorial owner of Gong’s social media presence, setting and maintaining a high bar for originality, relevance, and brand consistency
Work closely with the broader marketing team to align social programming with key news, campaigns, themes, and objectives
Personally contribute to high-impact social content, particularly social video, while setting creative standards and coaching the team
Develop repeatable content franchises and formats that drive recognition, engagement, and long-term audience connection
Develop and lead integrated influencer, employee advocacy, and executive social programs that extend Gong’s reach through trusted voices
Partner with external communications to support executive social strategies and thought leadership positioning
Evolve Gong’s employee advocacy and social selling programs, recommending and implementing next-phase enhancements
Build scalable processes for social content production, balancing speed, quality, and experimentation
Partner with paid media and demand generation teams to align organic and paid social strategies and inform amplification decisions
Own evaluation and optimization of the social media tech stack, including publishing, listening, advocacy, and analytics tools
Establish key performance indicators (KPIs) to measure brand impact from social media efforts, driving continuous improvement and optimization
Qualification
Required
10+ years of experience leading social media strategy in a B2B SaaS environment, including at least two years of managing and developing team members
Proven ability to define strategy, set creative direction, and translate vision into high-quality execution across social platforms
Strong organizational and operational skills, with experience building processes that enable scale while preserving creative quality and speed
Highly strategic and proactive problem-solver with strong ownership mindset and a track record of bringing forward thoughtful, well-supported recommendations
Deep expertise in developing creative, brand-aligned social content that connects with, educates, and inspires professional audiences
Demonstrated expertise in social video creation, including comfort being on camera and guiding others in video-first content approaches
Strong editorial judgment and creative taste, with the ability to raise the bar through clear feedback and hands-on coaching
Preferred
Experience creating content for revenue-focused audiences, including sales, revenue operations (RevOps), and customer success (CS) is a major plus!
Benefits
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
Mental Health benefits with covered therapy and coaching.
401(k) program to help you invest in your future.
Education & learning stipend for personal growth and development.
Flexible vacation time to promote a healthy work-life blend.
Paid parental leave to support you and your family.
Company-wide recharge days each quarter.
Work from home stipend to help you succeed in a remote environment.
Company
Gong
Gong is a technology company that offers a revenue intelligence platform using AI to analyze customer interactions.
1001-5000 employees
H1B Sponsorship
Gong has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (4)
2023 (2)
2022 (4)
2021 (4)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$583MKey Investors
Franklin TempletonCoatueSequoia Capital
2022-07-01Secondary Market
2021-06-03Series E· $250M
2020-08-12Series D· $200M
Leadership Team
Amit Bendov
CEO and Co-Founder
Kelly Wright
President and COO
Recent News
Index Ventures
2025-12-15
Company data provided by crunchbase