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Apex Systems · 1 week ago

Sr. Cloud Triage Lead

Indiana, United States

Contract

Hybrid

Senior Level

Apex Systems is a global IT services provider, and they are seeking a Sr. Cloud Triage Lead Engineer with extensive programming abilities and an in-depth cloud background. The role involves leading real-time triage and incident management during outages, coordinating technical teams, and enhancing cloud platforms for a major banking client.

Human ResourcesInformation TechnologyRecruiting

H1B Sponsor Likely

Responsibilities

Lead real-time triage and incident management during outages, performance degradation, or critical system failures

Coordinate technical teams to drive rapid diagnosis, mitigation, and permanent fix implementation

Communicate clearly and proactively with stakeholdersmdash;technical and non-technicalmdash;throughout incident lifecycles

Host and run incident bridges, ensuring priorities are clear and actions are documented

Perform hands-on troubleshooting across AWS and Azure cloud services

Use and improve Infrastructure-as-Code (IaC) workflows, including deployments and rollbacks

Contribute to automation and operational tooling using Python and TypeScript

Partner with engineering teams to enhance alerting, monitoring, and operational readiness

Qualification

AWSAzurePythonTypeScriptIaC toolsIncident managementTeam coordinationTroubleshootingCommunication skills

Required

Extensive programming abilities with Python, Typescript or NodeJS

In-depth cloud background with Azure and AWS

DevOps experience

Strong cloud experience with both AWS and Azure

Hands-on expertise with IaC tools (Terraform, CDK, ARM, Bicep, or equivalent)

Proficient in Python and TypeScript

Extensive experience in incident management, including root cause analysis and post-incident review

Proven ability to lead calls, coordinate multiple teams, and maintain calm under pressure

Strong communication skills with the ability to translate technical updates into clear business-level information

Demonstrated ability to respond quickly and efficiently in high-stakes operational situations

Preferred

Hybrid twice a month is preferred with an office in Downtown Toronto

Open to remote for the right candidate with EST working hours

Benefits

Medical

Dental

Vision

Life

Disability

Employee stock purchase program

401K program

Health Savings Account on the HDHP plan

SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Corporate discount savings program

Company

Apex Systems

Glassdoor3.8

Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.

Founded in 1995

Richmond, Virginia, USA

1001-5000 employees

https://www.apexsystems.com

H1B Sponsorship

Apex Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (28)

2024 (21)

2023 (35)

2022 (26)

2021 (29)

2020 (38)