CEEA Senior IT Systems Administrator - Denver International Airport jobs in United States
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City and County of Denver · 2 days ago

CEEA Senior IT Systems Administrator - Denver International Airport

The City and County of Denver is seeking a Senior IT Systems Administrator for the Denver International Airport to provide primary technical support for the Center of Equity and Excellence in Aviation. This role involves coordinating with various teams and vendors to deliver reliable technology and A/V experiences, ensuring all systems are operational and meet the needs of event stakeholders.

GovernmentHealth CareNon ProfitPublic SafetySecurity
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Responsibilities

Coordinate and provide operational support for the configuration and upgrades of operating systems, hardware, and software, working closely with Business Technologies colleagues, and approved vendors
Oversee the operation, testing, and maintenance of A/V systems—including Q-SYS and Microsoft Teams Rooms—ensuring for reliable performance and user experience
Troubleshoot and resolve complex system, performance, and platform issues across software, hardware, and network environments, escalating to vendor support or BT teams as needed
Consult with users to identify system issues or new requirements and provide technology recommendations
Other duties as assigned
Plan and implement security measures to protect data, hardware, and software, following BT and DEN security protocols
Coordinate with vendors for warranty, support, and lifecycle management of A/V and IT assets within CEEA
Analyze equipment performance records to identify repair or replacement needs and recommend improvements to system and network performance
Develop, maintain, and publish complex custom reports as needed
Manage maker-space technologies, including but not limited to 3D printers, sublimation equipment, Cricut machines, and laser engravers
Coordinate and provide operational support for A/V and event technology needs, ensuring all systems are properly configured, tested, and functioning from initial planning through event completion
Support event stakeholders by collaborating with vendors and providing responsive assistance to event hosts and participants, ensuring all A/V and technology requirements are met throughout each event
Serve as the primary technical liaison communicating timelines, requirements, and progress updates to ensure clarity and alignment throughout the event lifecycle

Qualification

A/V systems expertiseTechnical troubleshootingDesktop support skillsQ-SYS proficiencyMicrosoft Teams RoomsVendor coordinationPlanning skillsManaging prioritiesMaker-space technologiesCommunication skillsProblem-solving mindsetOrganizational skillsAttention to detailCollaboration skills

Required

Bachelor's Degree in Computer Science, Information Systems, Business Administration, Mathematics or a related field
Three (3) years of professional Information Technology experience installing, maintaining, and/or modifying application software, operating system and/or network operating system software and associated hardware
Must obtain Criminal Justice Information Services (CJIS) clearance within the probationary period
Expertise in A/V systems, including audio/video, and conferencing platforms (Microsoft Teams Rooms)
Proficiency with conferencing and hardware platforms systems such as Q-SYS, Polycom, and Logitech
Strong technical troubleshooting abilities across hardware, software, and network environments
Proven desktop support skills, including troubleshooting, configuring, and maintaining PC software and hardware, printers, and peripheral devices to ensure minimal downtime
Ability to coordinate with vendors for warranty, support, lifecycle management and IT asset management
Exceptional communication and client service skills, and ability to collaborate effectively with stakeholders, vendors, and internal teams
Strong problem-solving mindset with the ability to develop contingency plans and resolve complex technical issues
Effective coordination, planning, and managing multiple priorities and stakeholders, ensuring alignment, and timely execution of tasks
Attention to detail, organizational skills, and the ability to track and manage many moving parts while keeping timelines on track

Preferred

Familiarity with maker-space technologies: 3D printers, sublimation, Cricut machines, laser engravers a plus

Benefits

A guaranteed life-long monthly pension, once vested after 5 years of service
457B Retirement Plan
140 hours of PTO earned within first year + 13 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
Competitive medical, dental and vision plans effective within 1 month of start date

Company

City and County of Denver

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The City and County of Denver has adopted the ''Adoption of Level Red-Severe Risk'' Public Health Order, as amended by Colorado Public Health.

Funding

Current Stage
Late Stage
Total Funding
$2.37M
Key Investors
Consumer Product Safety CommissionOpportunity Now ColoradoUS Department of Commerce, Economic Development Administation
2024-07-02Grant· $0.08M
2024-03-19Grant· $1.54M
2023-11-09Grant· $0.75M

Leadership Team

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Merlin Namuth
Chief Information Security Officer (CISO)
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Company data provided by crunchbase