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State of Maine · 5 days ago

Quality Assurance/System of Care Specialist

Augusta, Maine

Full-time

Onsite

Mid, Senior Level, Lead/Staff

$59K/yr - $83K/yr

8+ years exp

The State of Maine's Department of Health and Human Services is seeking a Quality Assurance/System of Care Specialist to join their Children's Behavioral Health team. This role involves the development, implementation, and monitoring of behavioral health prevention and treatment programs, ensuring compliance with System of Care grant goals, and conducting quality assurance processes.

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Responsibilities

Conduct program site visits to monitor quality of service and produce progress/ trend reports

Review/ analyze program policies and procedures and propose changes to improve program effectiveness and operational efficiency

Provide training, ongoing technical assistance, monitor and produce quality improvement plans

Utilize best practice guidelines, implement SAMSHA’s System of Care principles, and incorporate the golden thread of treatment in decision making and quality outcomes

Enroll families into the System of Care grant, track grant goals and outcomes, and collaborate with providers

Represent the Department on various committees and boards to educate and inform community agencies, groups, and individuals on services and best practices

Other duties, as assigned

Qualification

Quality assuranceSystem of Care principlesBehavioral health servicesData analysisTechnical assistanceInvestigative methodsInterviewing techniquesReport writingComputer proficiencyPresentation skills

Required

Knowledge of applicable laws, rules, regulations, policies, and procedures

Knowledge of investigative and interviewing methods and techniques

Knowledge of System of Care principles, golden thread of treatment and best practice guidelines related to quality assurance/ quality improvement

Ability to prepare and present technical assistance/ training programs, in addition to other presentations

Ability to prepare and complete reports, write formal letters, written surveys, track grant/ review progress, track information in teams/ outlook/ electronic records, and provide written correspondence

Ability to collect and analyze information, reach logical conclusions, and make sound recommendations/decisions

Ability to use applicable computer programs

To qualify for this position, you must have an eight (8) year combination of education and/or professional experience in specific option area *(Social Work, Case Management, Mental Health, or a closely related field).*