Stellantis Financial Services US · 5 days ago
Business Analyst, Default Services
Atlanta, GA
Full-time
Onsite
Entry Level
2+ years expStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers, seeking to enhance customer experience through data-driven initiatives. The Business Analyst, Default Services will support operational and strategic initiatives by analyzing data, identifying trends, and recommending process improvements across various functions.
AccountingFinanceLeasing
No H1B
U.S. Citizen Only
Responsibilities
Analyze operational data to identify trends, performance gaps, and opportunities for process improvement
Assist in the development and maintenance of dashboards and reports using tools such as Tableau and Excel
Collaborate with business leaders to gather requirements and support the implementation of process enhancements
Monitor key performance indicators (KPIs) and produce regular performance reports to inform strategic decisions
Document business processes, technical specifications, and procedural updates to ensure clarity and consistency
Support special projects and assist in troubleshooting operational issues to maintain workflow continuity
Provide actionable insights and recommendations to enhance service levels and operational efficiency
Ensure all reporting and analysis activities comply with company policies and applicable regulatory guidelines
Perform other duties as assigned; responsibilities may evolve based on business needs
Qualification
Required
Minimum of two (2) years of experience in business analysis, reporting, or operations support, with demonstrated ability to interpret data, generate insights, and contribute to process improvements
High School Diploma / GED required
Proficiency in Microsoft Excel. Experience with Tableau or similar visualization tools preferred
Strong analytical, communication, and organizational skills
Ability to work independently and manage multiple priorities
Overtime required – N/A
Travel 0-10% - as required on an as needed basis
Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX
Preferred
Bachelor's degree in Business, Finance, Data Analytics, or a related field; equivalent professional experience may be considered
Three (3) or more years of experience in collections, call center operations, or default servicing
Proficiency in Tableau dashboard development and data visualization techniques
Familiarity with compliance standards and operational workflows within the financial services industry
Experience in project management or process improvement methodologies such as Six Sigma or LEAN
Company
Stellantis Financial Services US
Stellantis Financial Services provides new and used auto financing for Stellantis’ premier brands: Chrysler, Dodge, Jeep®, Ram, Mopar, SRT, FIAT®, and ALFA ROMEO.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Alberto Grippo
Deputy CEO, COO Commercial Lending
Bennie Duck
Executive Vice President and Chief Financial Officer
Company data provided by crunchbase