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Sonesta International Hotels · 17 hours ago

Complex Assistant Director of Engineering

Milpitas, CA

Full-time

Onsite

Lead/Staff, Director/Executive

$80K/yr - $90K/yr

4+ years exp

Sonesta International Hotels is seeking a Complex Assistant Director of Engineering to assist in managing the engineering department, focusing on budget management, preventative maintenance, and safety standards. The role involves supervising daily operations, ensuring regulatory compliance, and enhancing guest satisfaction through effective communication and training.

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Responsibilities

Assists in effectively planning, scheduling and evaluating preventative maintenance programs

Helps establish priorities for total property maintenance needs

Supervises the day-to-day operations of Engineering. Might have to cover for call offs or if additional staff is needed

Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems

Maintains and operates equipment at optimum effectiveness, efficiency and safety

Supervises distribution of repair work orders

Assists in maintaining grounds, meeting rooms, ballrooms, public space, restaurants, property vehicles and recreational facilities as needed

Acts as technical liaison for all departments in property

Supervises Engineering in the absence of the Director of Engineering

Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment

Selects and makes purchases of new equipment, supplies, and furnishings

Inspects and evaluates the physical condition of facilities in order to determine the type of work required

Manages parts, supplies and equipment inventories effectively by minimizing downtime and maximizing cash flow

Performs inspections effectively

Assists in evaluating and implementing new technologies, equipment and supplies

Assists in establishing and implementing an energy conservation program

Helps ensure necessary permits and licenses for building and physical plant are obtained and kept current

Helps ensure regulatory compliance to facility regulations and safety standards

Ensures compliance with all Engineering departmental policies, standards and procedures

Ensure all employees have the proper supplies, equipment and uniforms

Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations

Interact with guests to obtain feedback on product quality and service levels

Empowers employees to provide excellent customer service

Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met

Helps train employees in safety procedures

Assists in training other department employees in fire protection, safety and evacuation procedures

Provides feedback to employees based on observation of service behaviors

Assists in performing operational activities as necessary

Qualification

Supervisory skillsHotel industry knowledgeTechnical training in HVACLeadership skillsAnalytical skillsMicrosoft Office proficiencyTechnical training in plumbingTechnical training in electricalCustomer service skillsCommunication skillsOrganizational skills

Required

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent organizational skills and attention to detail

Track record of delivering exceptional guest and client experience

Strong analytical and problem-solving skills

Strong supervisory and leadership skills

Extensive knowledge of hotel and hospitality industry

Proficient with Microsoft Word, Excel, and PowerPoint

High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing

2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing

The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently

The person in this role may be carrying, lifting, or pulling items weighing up to 50lbs and pushing and/or pulling approximately 200lbs

The person in this role will be frequently standing and moving about the hotel

Must be flexible to work variable days of the week to include weekends and holidays

Must be flexible to work variable shifts (days, nights, overnights)

Ten to twelve hour shifts sometimes required