Codeworks IT Careers ยท 3 days ago
Entry Level Help Desk
Madison, WI
Contract
Onsite
New Grad, Entry Level
$15/hr - $20/hr
0+ years expCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships. The State of Wisconsin seeks a Level 1 Help Desk Technician to provide onsite IT support in a 24x7x365 environment, assisting state employees and citizens with basic technical issues and application support.
Information Technology
Responsibilities
Provide Level 1 IT support via phone, email, and in person
Assist with passwords, network access, and basic troubleshooting
Document and track incidents; identify trends
Follow established procedures and escalate when needed
Support State of Wisconsin applications and user access
Qualification
Required
6+ months of customer service
6+ months of basic IT troubleshooting
6+ months of call center/help desk experience
Preferred
Prior IT call center experience
Benefits
Medical
Dental
Vision
Life insurance plans
Company
Codeworks IT Careers
Since 1995, we have specialized in providing exceptional IT staffing, project delivery, and consulting services.
201-500 employees
H1B Sponsorship
Codeworks IT Careers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (5)
2023 (5)
2022 (22)
2021 (19)
2020 (29)
Funding
Current Stage
Growth StageTotal Funding
unknown2025-11-18Acquired
Company data provided by crunchbase