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Phaxis · 5 days ago

Supportive Housing Program Manager

Brooklyn, NY

Contract

Onsite

Mid, Senior Level

$40/hr - $43/hr

1+ years exp

Phaxis LLC is seeking a Supportive Housing Program Manager for their Brooklyn location. The role involves overseeing program operations, managing client services, and supervising staff to ensure compliance with health and safety protocols while supporting client progress.

DeliveryHuman ResourcesStaffing Agency

Responsibilities

Maintain professional client relationships, confidentiality, and compliance with all security, privacy, and health-safety protocols

Coordinate with peer programs to support client progress and share best practices

Supervise and support staff: set performance targets, observe work, conduct reviews, oversee training, complete evaluations, and manage timesheets

Oversee all program operations, including activity development, documentation, quality-assurance measures, and compliance with organizational and funder standards

Prepare accurate, timely contract reports and analyze program data to guide improvements

Manage client services, including accessing community resources and ensuring apartment vacancies are filled within 4–6 weeks

Partner with Housing Operations/property management to ensure building cleanliness and efficiency

Participate in start-up activities (marketing, lease-up, program development/implementation)

Attend required meetings; complete incident reports; promptly report significant or high-liability events

May interact with funders and make hiring/firing recommendations

May carry a limited client service caseload

Duties may evolve over time

Qualification

Clinical supervisionSupportive housing operationsMental illnessLMSWLCSW licensureGroup facilitation

Required

Master's degree in Social Work, Psychology, Mental Health Counseling, Counseling/Guidance, Art Therapy, or related field (LMSW, LCSW, or other relevant licensure required)

Experience in clinical supervision, housing issues and working with individuals with mental illness, substance abuse issues, HIV/AIDS and other special needs

Experience developing and facilitating groups

Knowledge of supportive housing services operations

Facilitating groups: 1 year (Required)