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Gupta Media · 1 week ago

Associate Director, Client Services

Boston, Massachusetts, United States

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$100K/yr - $125K/yr

7+ years exp

Gupta Media is a leading advertising agency with over 25 years of experience, focusing on leveraging advertising for clients' businesses. They are seeking an Associate Director, Client Services to lead D2C and subscription-growth clients, helping shape brand direction and drive integrated marketing strategies.

AdvertisingMarketingMusic

No H1B

Responsibilities

Translate business goals into integrated campaigns spanning media, creative, content, and customer journey strategy

Build strong client relationships and act as a strategic partner who anticipates needs and brings clear direction

Manage cross-functional teams to deliver cohesive, high-performing work across media, creative, and strategy

Develop clear briefs, POVs, insights, and recommendations that move brands forward

Lead workshops, presentations, and strategic discussions with senior stakeholders

Identify growth opportunities and support new business efforts through thoughtful guidance and strong storytelling

Ensure account health through clear communication, organization, resource alignment, and fiscal management

Qualification

Integrated marketing strategyClient relationship managementPerformance marketingAccount management expertiseStrategic thinkingProactive approachCommunicationOrganizational skills

Required

7+ years of experience, including in an agency or in-house agency environment, leading integrated brand, digital, and go-to-market strategies, preferably for D2C or subscription brands

Strong strategic thinker able to turn business goals and insights into clear marketing, creative, and audience direction

Strong understanding of performance marketing and customer journey strategy

Deep Account Management expertise with proven success owning client relationships, running complex workstreams, and maintaining account health and growth

Exceptional client relationship leader with executive presence and proven success guiding senior stakeholders

Excellent communicator with strong organizational skills and a growth-oriented, proactive approach

Candidates must be authorized to work in the US for at least 3 years