New York State Department of Taxation and Finance ยท 4 days ago
Business Systems Analyst 2 (NY HELPS)
Albany, NY
Full-time
Hybrid
Mid, Senior Level
$54K/yr - $67K/yr
4+ years expThe New York State Department of Taxation and Finance is seeking a Business Systems Analyst 2 to oversee project teams and act as a liaison between various stakeholders. The role involves eliciting business requirements, assisting with process documentation, and monitoring project progress to ensure alignment with business goals.
Government Administration
Responsibilities
Oversee and supervise project team(s) consisting of project analysts and testing support staff
Act as a liaison between business stakeholders, testing staff, IT staff, and internal and external customers
Oversee the elicitation of business requirements and rules from subject matter experts and stakeholders
Assist with the creation, validation and maintenance of process documentation, business rules, and additional specifications including flow charts, process models and technical specifications
Assist in the development and monitoring of test plans. Evaluate test results for consistency with business and system requirements
Identify, document, evaluate and escalate issues and risks in a timely manner to management, including potential options for solution/resolution
Ensure stakeholders are aware of policy and procedural modifications associated with process changes
Evaluate solution design and performance against business goals and objectives
Demonstrate strong, professional, respectful communication skills, both verbally and in writing
Ability to analyze complex situations and provide appropriate, logical solutions
Monitor completeness, ensuring all issues are resolved in the appropriate time frame
Monitor and report project progress and status; and
Adhere to the Department rules and policies including Code of Conduct, ethical practices, time and attendance rules and regulations
Qualification
Required
Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
The selected candidate must be a current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations
Eligible via the 55-b/c program (please include your Letter of Eligibility and transcripts with your application)
Immediately reachable on the appropriate exam for this title and location (PATT and PCO for Albany)
Benefits
Telecommuting may be allowed after 6 months.
Company
New York State Department of Taxation and Finance
Our mission is to efficiently collect tax revenues in support of State services and programs while acting with integrity and fairness in the administration of the tax laws of New York State.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lauren Grasso
Chief Risk Officer (CRO)
Valerie DeBerry
Chief Human Resources Officer
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