Apply on Employer Site

Fox Valley Technical College · 5 days ago

Administrative Support III - Access, Community Engagement, and Regional Operations

Appleton, WI

Full-time

Onsite

Mid Level

$24.53/hr - $28.86/hr

4+ years exp

Fox Valley Technical College is a prominent institution providing educational services, and they are seeking an Administrative Support III. This role involves providing high-level administrative support to the Vice President and managers, ensuring smooth operations in International Student Services and Regional Operations.

EducationVirtual Reality

Work & Life Balance

Responsibilities

Maintain calendars for the Vice President of the division and managers of International Student Services, coordinate travel arrangements, itineraries, and conference registrations, and process department paperwork in compliance with college policies

Compose, design, or edit confidential correspondence, reports, forms, agendas, and other materials. Create presentations, proofread for accuracy and clarity, and ensure final copy meets professional standards

Prepare confidential materials in support of relevant grievances, equal opportunity, employee matters, and strategic discussions. Attend meetings where high-level operational issues are discussed

Provide excellent internal and external customer service for regional operations and International Student Services, including responding to inquiries, making referrals, scheduling appointments, and providing program guidance

Support the creation and execution of marketing, communication, and social media initiatives related to international student engagement and retention, programming, and community outreach

Develop, implement, and coordinate international student orientations, workshops, field trips, mentorship programs, and end-of-year events. Support opportunities for FVTC staff and the local community to engage in global and multicultural learning

Update and maintain international student records in Workday, run required reports, and ensure data accuracy for applications, enrollment, and retention metrics

Coordinate and process departmental and program-related invoices, reimbursements, requisitions, and supply orders, and reconcile P-card transactions for assigned areas

Coordinate contracts and manage Department of Corrections memorandums of understanding, programming agreements, and other departmental partnerships

Manage the front desk of international student services, support regional and community advisory committees, study abroad collaborations, and community engagement initiatives

Maintain and improve the division SharePoint, related web pages, and PowerPoint resource library

Create, run, and analyze disaggregated data reports in collaboration with division managers; prepare specialized informational reports as requested

Schedule and support departmental meetings and events, prepare agendas, take and distribute minutes, and develop related communications

Assist with arrival, departure, and housing logistics for international students, including airport pickups, residence hall coordination, and supply management

Monitor and coordinate budgets for assigned areas, correct errors, prepare annual budgets, and ensure compliance with local, state, and federal records retention requirements

Qualification

Microsoft WordMicrosoft PowerPointMicrosoft ExcelSharePointWorkdayHmong languageSpanish languageAdvanced communication skillsCustomer serviceData analysis