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Barnes & Noble College · 1 day ago

Massachusetts Assistant Department Manager CC-D9-D9

Cambridge, MA

Full-time

Onsite

Entry, Mid Level

$20/hr - $25/hr

2+ years exp

Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. They are seeking a resourceful and customer-focused Assistant Department Manager to support store operations and provide outstanding customer service to the academic community.

Retail

Responsibilities

Assist in the daily operation of the store in partnership with the Assistant Store Manager, Department Manager and/or other members of the management team

Act as the Manager-on-Duty and maintain a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members to ensure compliance with all standards of operation

Utilize analytical skills and knowledge of the campus you support to best manage the day to day operations and make decisions

Assist with assigning work and providing focused direction to team members to manage and accomplish multiple projects to ensure the proper execution of the workload

Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of textbooks, merchandise, or services when necessary

Maintain an appealing sales floor—tag, shelve, arrange, clean, and organize product or space within the store

Assist with processing sales transactions involving cash, credit, or financial aid payments as needed

Qualification

Retail management experienceCustomer service skillsCommunication skillsProblem solving skillsBasic accounting skillsFlexible scheduleInterpersonal skills