Heinen's Grocery Store · 1 day ago
Instructional Designer
Warrensville Heights, OH
Full-time
Onsite
Senior Level
5+ years expHeinen's Grocery Store is a family-owned grocery retailer known for its premium-quality products and outstanding customer service. The Instructional Designer will partner with business stakeholders to create engaging learning solutions that enhance performance across the organization, managing projects from concept through launch.
Retail
Responsibilities
Partner with stakeholders, subject matter experts, and operations leaders to assess training needs and translate them into clear learning objectives and solutions
Design and develop eLearning, instructor-led materials, videos, job aids, and other learning assets
Apply instructional design best practices (ADDIE, SAM, adult learning principles)
Build and publish eLearning using Articulate 360 (Storyline & Rise)
Ensure content aligns with brand, L&D standards, and internal style guidelines
Facilitate instructor-led sessions, workshops, and virtual training for associates, leaders, and cross-functional teams
Support pilot testing and gather feedback to improve learning effectiveness
Plan, script, record, and edit training videos
Use video editing software (e.g., Camtasia, Adobe Premiere, Final Cut Pro, or similar) to produce polished, learner-friendly content
Manage multimedia assets with a focus on quality, accessibility, and learning outcomes
Lead projects from concept through launch, coordinating across departments to meet timelines and ensure accuracy
Collaborate with L&D partners and cross-functional teams to align content with overall learning strategy and culture
Measure training effectiveness using KPIs, feedback, and performance data
Continuously refine content and stay current on learning trends and tools
Qualification
Required
5–7 years of instructional design or related L&D experience
Bachelor's degree in Instructional Design, Education, Organizational Development, HR, or related field
Proficiency in Articulate 360 and familiarity with modern LMS platforms
Experience facilitating professional classroom or virtual training
Strong video production, editing, communication, and project management skills
Ability to simplify complex concepts into engaging learning experiences
Preferred
Experience in retail, grocery, manufacturing, or supply chain environments
Graphic or motion design experience (Canva, Adobe Creative Cloud)
Experience supporting culture-building and leadership development initiatives
Knowledge of microlearning and mobile learning strategies
Axonify (LEAP) experience
Benefits
Competitive compensation
Professional development and leadership training programs
Paid time off
Flexible scheduling designed to promote a healthy work-life balance
Company
Heinen's Grocery Store
Founded in 1929, Heinen’s is a premier grocery store chain noted for its quality products and outstanding customer service.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Maryann Correnti
CFO
Louis Penny
✴️ DIRECTOR OF IT
Recent News
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