Brunello Cucinelli · 2 weeks ago
Brand Manager, Women's - Saks New York
Brunello Cucinelli is an Italian luxury house specializing in cashmere and informal luxury ready-to-wear. The Brand Manager is responsible for achieving store goals, leading the team to provide exceptional client experiences, and overseeing all aspects of retail operations.
Responsibilities
Manage all aspects of retail store
Lead by example to provide industry leading customer service building guest loyalty through in-store experience
Satisfactorily resolve customer service issues by using best-in-class customer service, ensure detailed responses to customer problems and complaints
Serve as market expert regarding competitive environment, talent network and opportunities for strategic brand positioning
Achieve Goals including store sales, inventory KPIs, performance management and timekeeping for payroll
Oversee, observe, and give feedback on client interactions ensuring that each client advisor provides a tailored, personal, and memorable experience aimed at growing client retention
Coordinate staff training programs to enhance product competency, customer service, sales technique, stock management and ensure these tasks are performed in an efficient and effective manner
Set reasonable sales objectives for staff and review them systematically while identifying possible areas of improvement to promote achievement of sales objectives
Assign & delegate responsibilities to each member of the team while monitoring the performance and contribution to store success. Carry out year-end staff evaluations
Identify potential future candidates for the store to build bench of talent
Recruit, hire and onboard new staff to ensure store is always staffed
Analyze reporting including sell-through, productivity, sales results, and customer information and communicate to domestic and international business partners
Partner with Merchandising and Buying to ensure that the store has enough product to meet customer expectation and demand
Oversee stockroom and all product movement to ensure accuracy or inventory and storage of goods to company standards
Oversee Quarterly inventory process and ensure company identified KPIs are met
Build effective working relationships with peers and stakeholders throughout the organization
Ensure Visual Merchandising in store is maintained to company standards throughout the day, partner with Visual Merchandising team to refresh store based on sell through and availability
Qualification
Required
High school diploma required; College degree preferred
5 year's experience in equivalent role in Luxury Environment
Proven ability to meet business goals by driving results through store team
Ability network and cultivate clients
Strong verbal and written communication skills
Proficient with POS systems and Microsoft Office Suite; Outlook and Excel
Ability to stand for multiple hours continuously and lift up to 40 pounds without assistance
Able to work a varied schedule each week including nights and weekends
Benefits
Health and dental insurance
Life insurance
Disability insurance
401K
Paid holidays
A generous paid time-off policy
Career opportunities within a dynamic team
Company
Brunello Cucinelli
Contemporary luxury brand specialised in cashmere for menswear & womenswear. Made in Italy.
Funding
Current Stage
Public CompanyTotal Funding
$4.12M2025-01-17Post Ipo Secondary· $4.12M
2012-04-27IPO
Recent News
Morningstar.com
2026-01-22
2026-01-14
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