Choice Hotels International · 3 weeks ago
Area Human Resources Director
Salt Lake City UT - Radisson Hotel Salt Lake City
Full-time
Onsite
Director/Executive
8+ years expChoice Hotels International, Inc is one of the largest lodging franchisors in the world, and they are seeking an Area Human Resources Director for the Western Region of the Managed Hotel Division. In this influential role, you will provide strategic HR consultation to leadership at hotels, driving a culture of engagement, operational excellence, and talent development across properties.
HospitalityHotelTravel
Responsibilities
Provides strategic direction and human resources consultation to leadership at hotels within assigned area. Ensuring alignment with Radisson Hotel Group America’s overall mission, vision, and values
Delivering on RHGA’s Values through partnering with a people first strategy, serving with integrity, delivering on commitments, celebrating differences, and protecting our world
Implements key human resource strategies within area to include training and development, performance management, benefits, recruitment, and associate relations
Responsible for coaching and developing human resource professionals within area
Interprets and ensures the fair, firm, and consistent application of processes, procedures, and compliance of all state, federal and local labor laws
Conducts, directs, and resolves associate investigations within a timely manner
Ensures the efficient delivery of human resources programs and tools
Partners with properties to develop effective recruitment, engagement, and retention strategies
Assists in the development the annual budget in conjunction with the Executive Committees
Ensure properties are living and leading RHGA’s foundation of being the radically better hotel company by directing the associate journey, engaging and inclusive workplaces, fostering open and honest communication, communicating RHGA’s total rewards, and influencing a culture of doing good
Direct oversight of the associate journey through orientation, training, and development
Coaches managers on effective ways to motivate associates, communicate performance expectations, manage associate performance, and recognize exemplary service
Counsels managers and associates on effective ways to address and resolve employment related issues
Works with managers to develop their leadership skills through one-on-one coaching and formal training courses
Encourages recognition of associate’s contribution by creating and implementing hotel-wide recognition programs
Responds as the escalation point for area human resource related questions within the area
Keeps current on applicable human resource laws including discrimination, health, safety, and privacy etc
Oversees all union issues and participates in the negotiation of contracts as appropriate or works with management on union avoidance
Direct leadership in management of employment records in accordance with the law
Ensures Payroll and Benefits have required information for accurate and timely processing of associate information; as needed, participate in local market research of benefits and compensation were applicable
Audits timecards for accuracy and consistency
Responds to associate pay and related inquiries
Work with the Solutions Center to coordinate the hotel’s response to legal claims regarding employment relationships
Direct leadership to communicate and enforce associate related policies and ensure that associates adhere to employment rules and regulations
Direct leadership to have a safe environment for guests, associates, and community by creating, communicating, and enforcing safety, loss prevention, and business resiliency standards
Consults with area business units for optimizing talent and development efforts
Oversight of the talent review succession planning, in alignment with our performance management process
Builds and maintains relationships with potential labor sources
Works with managers to identify position requirements
Recruits candidates that demonstrate a good fit with the Radisson culture
Encourages associates to explore new roles within the hotel through personal/professional development
Take an active role in talent management by recruiting and developing the talent necessary to achieve individual/hotel/brand goals and assisting management in selecting engaged candidates
Direct leadership to communicate performance expectations and provides associates with on-going feedback to achieve performance objectives and reach their fullest potential
Drives associate engagement through the oversight, implementation, and follow-up of departmental action plans
Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of genuine hospitality and exceeding guest expectations
Qualification
Required
Minimum 8 years senior HR leadership experience required, preferably in a hospitality environment
Minimum two years upper upscale hotel experience required
Proven leadership skills, results oriented
Able to resolve conflicts guests, supervisor and employee
Able to collaborate effectively with other hotel employees and managers to ensure teamwork
Able to create a diverse and supportive work environment
Strong time management skills
Ability to model Choice's Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit
Preferred
HR certifications preferred
Bachelors degree preferred
Company
Choice Hotels International
Choice Hotels International is a hospitality franchisor that provides businesses and travelers with a range of lodging options.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$600M2024-06-25Post Ipo Debt· $600M
1996-10-16IPO
Leadership Team
Judd Wadholm
Senior Vice President and General Manager, Core Brands
Noha Abdalla
Chief Marketing Officer
Recent News
2026-01-22
Hotel Management Network
2026-01-07
Company data provided by crunchbase