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The Princeton Review · 4 weeks ago

Senior Director, HR Operations

United States

Full-time

Remote

Director/Executive

$130K/yr - $150K/yr

15+ years exp

The Princeton Review is a leading tutoring, test prep, and college admission services company. They are seeking a Senior Director of HR Operations to drive excellence and efficiency across their People Operations functions, overseeing HR systems, payroll, compliance, compensation, benefits, and total rewards while managing the HR Business Partner team.

EducationPrinting

Work & Life Balance

Responsibilities

Lead, coach, and develop the HRBP team, ensuring high-quality partnership to business leaders across the organization

Establish HRBP frameworks, operating rhythms, and service delivery standards that drive strategic workforce support

Support performance management, employee relations, organization design, talent planning, and leader coaching

Champion a culture of accountability, inclusion, collaboration, and equitable people practices

Act the HRBP for a designated segment of business, providing strategic consultation across performance management and development, workforce planning, team design, and culture

Assess organizational needs and design solutions related to workforce planning, engagement, and leadership effectiveness

Oversee end-to-end HR Operations, including payroll, HRIS, compliance, employee data integrity, leave administration, and cross-functional HR processes

Design, implement, and continuously improve scalable policies, practices, and systems that support a complex, high-volume, multi-state workforce

Partner with Finance, Legal, IT, and business leaders to ensure timely and accurate execution of payroll, HR cycles, employment changes, and compliance requirements

Use analytics, dashboards, and employee insights to guide People Operations decisions and assess organizational and workforce trends

Ensure compliance with federal, state, and local employment regulations

Lead compensation and compliance processes, including EEO, AAP, ADA, FMLA, and other regulatory requirements

Maintain high standards for reporting accuracy and data governance

Lead the strategic direction and administration of all compensation, benefits, and total rewards programs

Oversee annual merit cycles, compensation reviews, benchmarking, variable pay, and equity analyses

Drive the design, communication, and execution of health and well-being programs, including annual open enrollment

Evaluate trends and costs; make innovative, equitable recommendations to ensure programs remain competitive and cost-effective

Oversee vendor management, optimize program delivery, negotiate contracts, and ensure excellent employee experiences

Create and maintain TPR/Tutor.com’s rewards and recognition programming

Coach leaders through complex employee matters with strong judgment, situational awareness, and risk mitigation

Qualification

HR OperationsCompensationBenefitsHR Business PartnerData AnalyticsComplianceLeadership DevelopmentDiversityInclusionProblem SolvingCollaborationCommunication

Required

15+ years of progressive HR experience, with demonstrated leadership across HR Operations, Payroll, Compensation, Benefits, and/or Total Rewards

Previously served as an HR Business Partner with demonstrated experience strategically partnering with leadership and business leaders on full cycle talent programs

Expertise in building and scaling equitable and compliant HR programs for distributed multi-state workforces

Deep subject matter knowledge in compensation, benefits, and HR operations, with the ability to apply it strategically and pragmatically

Strong analytical skills; ability to leverage data, reporting, and systems (UKG or similar) to inform decisions

Proven ability to coach leaders, navigate complex employee relations issues, and influence senior stakeholders

Experience leading and developing HR team members across specialties, fostering collaboration and shared accountability

Exceptional judgment, problem-solving skills, and commitment to high-quality execution

Demonstrated commitment to diversity, equity, inclusion, and belonging—embedding equitable practices across people programs

Effective ability to manage multiple workstreams, prioritize effectively, and deliver outcomes aligned with organizational strategy

Set ambitious and achievable goals to deliver high-quality outputs and results for multiple initiatives, while empowering, inspiring and holding self and others accountable for delivering on commitments consistently

Model inclusive and collaborative leadership, working effectively with colleagues from a diverse range of backgrounds

High standards for confidentiality and data integrity

Benefits

Competitive salary and benefits package

Company

The Princeton Review

Glassdoor3.9

For more than 35 years, students have trusted The Princeton Review to provide resources for better grades, higher test scores, and stronger applications.

Founded in 1981

Framingham, Massachusetts, USA

1001-5000 employees